Onsite Service Engineer

IMS People; Phoenix (AZ); On-site; USD 29,000 - 40,000; Full time

Job summary

Edwards Vacuum, a division of Atlas Copco, is seeking an On-site Service Engineer in Phoenix, AZ. You will provide product support and technical know-how at customer sites, diagnose faults, perform preventive maintenance, and install and commission Edwards products.

The role requires electromechanical skills, the ability to read electrical schematics and mechanical drawings, and a commitment to safety. You will work with vacuum pumps, abatement, and chemical delivery systems, contributing to

Qualifications

• Must have a positive attitude, be energetic and eager to learn and excel.
• Self-starter who can set priorities, follow instructions, and exercise independent judgment.
• Excellent customer interfacing and communication skills.
• Able to read engineering drawings and electrical diagrams; proficient with test equipment and Microsoft Office.

Responsibilities

• Provide product support at customer sites and diagnose faults.
• Perform preventative maintenance, installations and commissioning of Edwards products.
• Maintain safe practices and participate in site safety programs.
• Work with customers professionally and develop relations.
• Follow site protocols and read electrical/mechanical drawings.

Skills

Electromechanical skills

Installation & troubleshooting

Customer relations

Reading schematics

Test equipment

MS Office

English fluency

Safety compliance

Teamwork

Education

High School Diploma

Associate degree or military substitution

Tools

Test meters

Hand tools

Power tools

Job description

Job Description

Job Description

Job title: Onsite Service Engineer
Client: EDWARDS VACUUM
Pay Rate: $25/hr.
Location: Phoenix, AZ 85083
Type: Temp-to-Hire
Shift: NEED TO BE FLEXIBLE TO WORK ANY SHIFT

Job Description:
We at Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.
That's where you come in ¿ we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

The Role:
We at Atlas Copco/Edwards Vacuum believe that there is always a better way.
This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.
That's where you come in ¿ we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

The On-site Service Engineer is responsible for providing product support and technical know-how to customers at assigned customer sites. Diagnoses and remedies faults, performs preventative maintenance, installs and commissions of Edwards products. Completes all tasks with precision while ensuring safe practices are upheld.

What We Expect of You?

• Utilizes electromechanical skills to provide excellent service to customers.
• Performs installation and troubleshooting on vacuum pumps, abatement, gas and chemical delivery systems to maintain and increase revenue for both service and sales divisions.
• Participates in site safety programs to create a zero-hazard environment.
• Works professionally and develops customer relations.
• Demonstrates ability to understand detailed electrical schematics and mechanical drawings.
• Understands and adheres to all site fab and Subfab protocol requirements.
• Comprehends the use of test equipment including various test meters, hand tools, and power tools
• Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from [supervisor/ manager] and other duties as assigned.

Education/ Experience

• High School Diploma.
• Requires an Associate degree. (full military equivalent may substitute for AS degree)

Relevant Previous experience

• 1-3 years of equivalent experience in relevant technical field such as electronic, mechanical, chemical, gas, refrigeration or basic vacuum.

Knowledge areas/Skills

• Must have a positive attitude, be energetic and enthusiastic, and possess a strong willingness to learn and a commitment to excellence.
• A self-starter who can set priorities, demonstrate initiative and the ability to get the job done. Must be capable of following instructions and exercising good independent judgment when appropriate.
• Possess excellent customer interfacing and communication skills.
• Able to read engineering drawings and electrical diagrams. Competent in the use of test equipment including various test meters, hand tools, and power tools. Possess basic computer skills which includes thorough knowledge of Microsoft Office.
• May be required to work in confined or awkward spaces for extended periods of time. Will be required to complete training to work at height (please confirm is this is correct word) using approved fall protection equipment.
• Successful completion of Physical Capability assessment Drug screen required.
• Fluency in written and spoken English. Ability to speak distinctly and see/hear clearly.

What you Can Expect of Us?

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.
At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.
For more information about Edwards visit our website: www.edwardsvacuum.com
A division of Atlas Copco
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.