Onsite Medical Representative (Fulfillment & Operations)

Amazon; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Onsite Medical Representative to support safety initiatives at our Los Angeles-area operations. The role involves providing first aid, guiding associates on injuries, maintaining records, and coordinating workers’ compensation and return-to-work programs on-site.

You will work with the WHS team, attend safety meetings, and help minimize injury risks through education, coaching, and proactive engagement, including CPR/AED training duties and shift flexibility.

Qualifications

• High school diploma or equivalent.
• Current valid BLS certification and EMT/Paramedic Certification or Athletic Trainer Certification.
• Experience in occupational safety and healthcare settings is preferred.

Responsibilities

• Provide first aid and refer to outside providers as needed.
• Minimize injury risk through education and proactive engagement.
• Maintain records of care provided to associates.
• Coordinate workers’ compensation and return-to-work programs.
• Deliver daily activity logs and end-of-shift reports.
• Coach associates and leadership on safe work habits on the floor.
• Maintain clean working environment and medical supply inventory.
• Participate in CPR/AED training and certification classes.
• Maintain all first aid, CPR, AED credentials; support on-site emergencies.
• Support with random saliva drug testing protocols; flexible shifts including days/nights

Skills

First aid

BLS certification

EMT/Paramedic

Athletic Trainer Certification

Education

High school diploma or equivalent

BLS certification

EMT or Paramedic Certification

Athletic Trainer Certification

Tools

Microsoft Office

Digital recordkeeping

Job description

Job ID: 10492079 | Amazon.com Services LLC

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.

As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.

The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.

Responsibilities include but are not limited to:

• Provide first aid support and make referrals to outside medical providers as necessary.
• Minimize the AA risk of injury through awareness, education, and proactive engagement.
• Maintain all records of care provided to AAs.
• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.
• Provide daily activity logs and end of shift reports.
• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.
• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.
• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.
• Maintain all first aid, CPR, AED credentials.
• Work flexible shifts which could include days, nights, holidays, and/or weekends.
• Assist with random saliva drug testing protocols.
• Maintain effective care delivery in emergencies and assist emergency response at the site.

Additional Job Elements include:

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.

Basic Qualifications

• High school or equivalent diploma
• Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:
  • Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR
  • Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification.

Preferred Qualifications

• Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross
• Proficient in Microsoft Office
• Experience with an industrial wellness program
• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics
• Demonstrated work experience with OSHA regulations and Workers Compensation
• Proficient in digital recordkeeping
• In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including:

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

Learn more about our benefits at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.