Onsite Loss Mitigation Specialist

pretiumenterpriseservices; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Selene Holdings, a multi-line financial services firm with mortgage servicing and related services, seeks a Loss Mitigation Specialist in-office in Dallas. The role handles non-performing assets, negotiates loss mitigation options, and acts as the SPOC for a portfolio, including complex cases like short sales and deeds in lieu.

Typical duties include inbound/outbound calls, discussing loan modification options, and ensuring compliance with policy while maintaining daily reporting and client

Qualifications

• Attention to detail and accuracy.
• Ability to multitask and meet deadlines.
• Strong verbal and written communication.
• Ability to work in a team environment.
• Good judgment and advisory communication by phone and in writing.

Responsibilities

• Contact and negotiate loss mitigation options for delinquent loans.
• Handle portfolios including non-performing assets and loss mitigation.
• Assist with liquidation outcomes, bankruptcy cases, and high-value customers.
• Receive inbound calls and make outbound calls to explain options.
• Discuss loan modifications, short sales, deeds in lieu, and related options.
• Review title searches to ensure lien status and compliance.
• Update daily reports and accounts; ensure adherence to policies.

Education

High school diploma

Job description

Selene Holdings, a multi-line financial services firm with mortgage servicing and related services, seeks a Loss Mitigation Specialist in-office in Dallas. The role handles non-performing assets, negotiates loss mitigation options, and acts as the SPOC for a portfolio, including complex cases like short sales and deeds in lieu.

Typical duties include inbound/outbound calls, discussing loan modification options, and ensuring compliance with policy while maintaining daily reporting and client