Onsite IT Project Manager — Smartsheet & Carrier Solutions

Van Ausdall & Farrar, Inc.; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Van Ausdall & Farrar, Inc. is seeking an IT Project Manager to oversee projects across Vsecure practices, including Carrier Services, Voice, and IT solutions.

This fully onsite role requires strong organization, communication, and collaboration with customers, vendors, and internal teams in Indianapolis. The right candidate will manage projects from planning through closeout, leverage Smartsheet for process improvement, and maintain timely status updates.

Qualifications

• Minimum offive years of project management experience in IT, Voice, and/or Carrier Services.

Responsibilities

• End-to-End Project Management: Oversee the complete project lifecycle, including scheduling, vendor coordination, resource coordination, ongoing follow-up, and project closeout.
• Project Planning and Process Improvement: Utilize Smartsheet to manage project activities, improve workflows, track progress, and enhance overall project efficiency.
• Project Communication and Reporting: Maintain consistent, timely communication with customers, vendors, and internal stakeholders. Coordinate with the Director of Operations to provide detailed weekly updates on active projects.
• Technical Knowledge and Development: Participate in foundational technical training across all solutions offered by Vsecure to strengthen product knowledge and support effective project coordination.
• Cross-Functional Collaboration: Work closely with internal teams, vendors, and customers to ensure project requirements are understood, resources are coordinated, and deliverables are completed.
• Relationship Management: Establish and maintain positive, professional relationships with customers, vendors, and teammates, demonstrating the ability to communicate persuasively and respectfully when navigating difficult situations.
• Vendor and Carrier Services Support: Assist with vendor orders as needed and manage Carrier Services ticket entry and follow-up.
• Special Projects: Support additional projects and initiatives as assigned by the Executive Director and Director of Operations.

Skills

Project management

Smartsheet

Vendor coordination

Stakeholder comms

IT knowledge

Education

Bachelor's degree

Tools

Smartsheet

Job description

Van Ausdall & Farrar, Inc. is seeking an IT Project Manager to oversee projects across Vsecure practices, including Carrier Services, Voice, and IT solutions.

This fully onsite role requires strong organization, communication, and collaboration with customers, vendors, and internal teams in Indianapolis. The right candidate will manage projects from planning through closeout, leverage Smartsheet for process improvement, and maintain timely status updates.