Onsite IT Break/Fix Technician: Field Hardware Repair

SMARTECH-CSI.com; Springfield (MO); On-site; USD 34,000 - 83,000; Full time

Job summary

SMARTECH-CSI.com is seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in the College Station and surrounding areas.

This 1099 independent contractor role requires travel to customer sites, performing hardware repairs, documenting work, and maintaining professional customer interactions with rapid response and adherence to client policies.

Qualifications

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and ability to complete service calls within required timeframes.
• Strong communication skills with customers, dispatch, and management.
• Must follow policies, procedures, and established processes.
• Ability to travel to customer locations.
• Reliable transportation and valid driver's license.
• Professional attitude and customer-service skills.

Responsibilities

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company policies and procedures.

Skills

Time management

Communication

Independent worker

Customer service

Hardware troubleshooting

PC hardware

Drivers license

Education

CompTIA A+

Tools

Dell hardware

HP hardware

Lenovo hardware

Job description

SMARTECH-CSI.com is seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in the College Station and surrounding areas.

This 1099 independent contractor role requires travel to customer sites, performing hardware repairs, documenting work, and maintaining professional customer interactions with rapid response and adherence to client policies.