Onsite Endoscopic Specialist, OR1 - Houston

KARL STORZ North America; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support advanced medical technologies directly within a hospital environment. You will work with OR, SPD, and BioMed teams to ensure equipment readiness and successful procedures.

You will perform setup, testing, and support of video towers and surgical systems, troubleshoot and repair instruments, and maintain strong relationships with hospital staff. This onsite role runs Monday–Friday, 10:00 AM to 6:30 PM.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical tech, healthcare support or medical devices.
• Strong communication and interpersonal skills in a fast-paced, service-oriented setting.
• Excellent organizational and time-management skills with ability to manage multiple priorities.
• Proficiency with Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting up to 25 pounds.

Responsibilities

• Provide hands-on support to OR, SPD, and BioMed teams to ensure equipment readiness and seamless clinical operations.
• Set up, test, and support video towers and integrated surgical systems for procedures.
• Inspect, troubleshoot, repair, and coordinate replacement of KARL STORZ instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments to ensure compliance and procedural readiness.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real time to minimize downtime and support successful surgical outcomes.
• Build strong relationships with hospital staff while delivering exceptional customer service and technical support.

Skills

Sterile processing

Surgical tech

Healthcare support

Medical devices

Customer service

Education

High school diploma or equivalent

Associate's degree

CRCST certification

Tools

Microsoft Office (Excel, reporting tools)

Job description

About KARL STORZ

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

About KARL STORZ

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About The Role

One of the most rewarding ways to build your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced medical technologies, from precision surgical instruments to state-of-the-art video systems, directly within a hospital environment.

You will work side-by-side with Operating Room (OR), Sterile Processing (SPD), and Biomedical Engineering (BioMed) teams to ensure equipment readiness and successful surgical outcomes. This highly interactive role provides real-time exposure to clinical environments while offering opportunities for professional growth across sales, leadership, education, clinical support, and other functional areas within KARL STORZ.

If you are service-driven, technically curious, and eager to make a meaningful impact in healthcare, this is your opportunity to grow your career with a global MedTech leader.

This position is onsite and works Monday through Friday from 10:00 AM to 6:30 PM.

What You'll Do

• Provide hands-on support to OR, SPD, and BioMed teams to ensure equipment readiness and seamless clinical operations.


• Set up, test, and support video towers and integrated surgical systems for procedures.


• Inspect, troubleshoot, repair, and coordinate replacement of KARL STORZ instruments and equipment.


• Transport, clean, sterilize, package, and organize surgical instruments to ensure compliance and procedural readiness.


• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.


• Troubleshoot equipment issues in real time to minimize downtime and support successful surgical outcomes.


• Build strong relationships with hospital staff while delivering exceptional customer service and technical support.

What You Bring

• High school diploma or equivalent required.


• Experience in sterile processing, surgical technology, healthcare support, medical device support, sales, or other clinical environments.


• Strong communication and interpersonal skills with the ability to collaborate effectively in a fast-paced, service-oriented setting.


• Excellent organizational and time-management skills with the ability to manage multiple priorities simultaneously.


• Proficiency with Microsoft Office applications, including Excel and reporting tools.


• Ability to meet physical requirements, including lifting up to 25 pounds.

Nice to Have

• Associate's degree.


• CRCST certification or a willingness to obtain certification.


• Experience supporting surgical instruments, endoscopic equipment, or medical devices.


• Familiarity with hospital operating room and sterile processing workflows.

What Will Make You Successful

• A collaborative mindset and the ability to build strong relationships across clinical and operational teams.


• Strong critical-thinking and problem-solving skills in fast-paced, high-pressure environments.


• A customer-first approach focused on delivering exceptional service and support.


• Technical aptitude and the ability to quickly learn and apply knowledge of new medical technologies.


• Clear, professional communication with healthcare providers, hospital personnel, and internal stakeholders.


• Adaptability, accountability, and a proactive approach to resolving equipment and operational challenges.


• A passion for supporting patient care through surgical readiness and operational excellence.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

Ready to make an impact? Apply to be our next Onsite Endoscopic Specialist and help us build the future of MedTech together.