Onsite Endoscopic Specialist

Karl Storz Endoscopy; El Segundo (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

KARL STORZ Endoscopy is seeking an Onsite Endoscopic Specialist (OES) to provide hands-on, customer-facing support directly in hospital settings. You will work with OR, SPD, and BioMed teams to ensure equipment readiness and fast issue resolution.

The role offers exposure to cutting-edge endoscopic technology and opportunities across sales, training, and technical support within a global MedTech leader. Monday–Friday shift in a hospital environment.

Qualifications

• Experience in healthcare, sterile processing, surgical technology, medical device support, sales, customer service, or related field.
• Excellent communication and collaboration across clinical teams.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide on-site support to OR, SPD, and BioMed teams for seamless surgical operations.
• Set up, inspect, and troubleshoot video towers, camera systems, and light sources.
• Support surgical procedures by identifying and resolving equipment-related issues in real time.
• Coordinate repairs, exchanges, and service requests while maintaining visibility into equipment status.
• Transport, clean, sterilize, package, and inspect instruments to ensure readiness and compliance.
• Build trusted relationships with hospital personnel through exceptional service and technical support.

Skills

Healthcare experience

Strong communication

Multitasking

Customer service

Education

High school diploma

CRCST certification

Associate's degree

Tools

Microsoft Office

Excel

Job description

At KARL STORZ, we believe great careers are built from within. Internal mobility is more than filling open positions. It's about creating opportunities for our employees to learn, grow, and make an even greater impact. If you're ready for a new challenge and believe your skills can contribute to another part of the organization, we encourage you to apply and continue your career journey with us.

About the Role

One of the most rewarding ways to advance your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands‑on, customer‑facing role, you will support advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment.

Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you will play a critical role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care. This role offers daily exposure to cutting‑edge medical technology while providing a strong foundation for future opportunities across sales, leadership, training, technical support, and other areas within KARL STORZ.

If you are service‑oriented, thrive in fast‑paced environments, and are motivated by solving problems and supporting customers, this is an exciting opportunity to continue growing your career with a global MedTech leader.

Shift: Monday to Friday,

What You’ll Do

• Provide on‑site support and expert service to OR, SPD, and BioMed teams to ensure seamless surgical operations.
• Set up, inspect, and troubleshoot video towers, camera systems, light sources, and other KARL STORZ technologies.
• Support surgical procedures by identifying and resolving equipment‑related issues in real time.
• Coordinate repairs, exchanges, and service requests while maintaining visibility into equipment status and inventory.
• Transport, clean, sterilize, package, and inspect surgical instruments to ensure procedural readiness and compliance.
• Build trusted relationships with hospital personnel by delivering exceptional service and technical support.

What You Bring

• High school diploma or equivalent required.
• Experience in healthcare, sterile processing, surgical technology, medical device support, sales, customer service, or a related field.
• Strong communication and interpersonal skills with the ability to effectively collaborate across clinical teams.
• Proven ability to manage multiple priorities in a fast‑paced, service‑focused environment.
• Working knowledge of Microsoft Office applications, including Excel and reporting tools.
• Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.

Nice to Have

• Associate's degree or higher.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopy equipment, or medical devices.
• Knowledge of operating room, sterile processing, or healthcare workflows.

What Will Make You Successful

• A customer‑first mindset and passion for supporting healthcare professionals.
• Strong critical thinking and troubleshooting abilities in high‑pressure clinical environments.
• The ability to quickly learn and adapt to new technologies, processes, and products.
• Excellent organizational skills and attention to detail.
• A collaborative approach that fosters strong relationships with customers, colleagues, and clinical staff.
• Professional communication skills and confidence interacting with stakeholders at all levels.

Continue building your career at KARL STORZ. Your experience and contributions have already helped drive our success, and this opportunity offers a chance to expand your impact while continuing our mission of improving patient care worldwide.