Onsite Electro-Mechanical Technician

BlueCrest; Plano (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A nationally recognized company is seeking an Electro-Mechanical Technician in Plano, Texas. This role focuses on troubleshooting and repairing complex mechanical equipment while enhancing customer relationships. Candidates must have strong electro-mechanical skills, and flexibility for varied shift work is required.

Qualifications

• At least 1 year of experience troubleshooting and repairing complex mechanical equipment.
• Strong experience with electro-mechanical equipment.
• At least 2 years of proven experience building and enhancing customer relationships.

Responsibilities

• Proactively schedule and perform preventative maintenance.
• Troubleshoot customer-reported problems.
• Plan and perform equipment upgrades and new installations.

Skills

Troubleshooting

Repair Skills

Customer Relationship Management

Job description

Description

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and market-leading solutions.
• Have a high level of ethics and commitment, and are self-starters.

If this sounds like you, then you may be a great fit for BlueCrest.

You are:

An experienced Electro-Mechanical Technician with backgrounds in business machine repair, printers, inserters, sorters, Tecnau equipment, or automotive repair, possessing strong troubleshooting and repair skills. You are energetic, self-motivated, with a positive attitude, committed to championing new ideas and strategies to ensure client satisfaction and business retention.

You will:

• Proactively schedule and perform preventative maintenance.
• Troubleshoot customer-reported problems.
• Monitor, schedule, and prioritize tasks to maximize customer satisfaction.
• Plan and perform equipment upgrades and new installations.
• Manage a queue of calls to ensure timely customer contact and quality resolution of incidents.

Qualifications

As an Onsite/Field Technician, you have:

• At least 1 year of experience troubleshooting and repairing complex mechanical equipment.
• Strong experience with electro-mechanical equipment.
• At least 2 years of proven experience building and enhancing customer relationships.
• A valid driver's license.
• Reliable transportation to travel to customer locations.
• The ability to perform frequent lifting and moving of items up to 50 lbs. Are you able and willing to do this with or without accommodations?
• Flexibility to work overtime, weekends, holidays, and different shifts as needed with minimal notice.