Onsite Community Manager & Board Liaison

FirstService Residential; Atlanta (GA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Full benefits

Job summary

FirstService Residential is seeking a seasoned Community Association Manager to lead on-site operations across the book of business. You will collaborate with Regional Directors and Boards to implement programs, drive excellence, and ensure resident satisfaction.

The role requires strong organizational, communication, and leadership skills, with responsibility for budgets, contracts, and coordination of multiple departments. On-site scheduling and safety are key aspects of daily work.

Qualifications

• Knowledge of State Statutes and Community’s documents.
• Knowledge of assets, cash balance, and funds for projects and cash flow management.
• Excellent organization, motivation, leadership, management and interpersonal skills.
• Ability to apply a comprehensive knowledge of a field to difficult assignments.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Strong presentation skills.
• Ability to work with sensitive or confidential information.
• Demonstrated experience managing large, complex accounts or projects.
• Ability to work well in a team environment and independently.

Responsibilities

• Provide leadership to assigned properties and collaborate with Regional Director to set goals.
• Manage a team within portfolio properties and ensure quality resident service.
• Coordinate new programs and initiatives with Board of Directors and internal departments.
• Maintain positive relationships with homeowners and boards to meet goals.
• Keep contracts updated and ensure contractual obligations are met.
• Oversee move-in processes and inspections.
• Oversee safety, training, and compliance with regulations.
• Prepare and present reports, budgets, and financial statements.

Skills

Leadership

Communication

Budgeting

Contract management

Team management

Customer service

Problem solving

Safety procedures

Project management

Windows

Tools

Microsoft Office

Windows

Job description

FirstService Residential is seeking a seasoned Community Association Manager to lead on-site operations across the book of business. You will collaborate with Regional Directors and Boards to implement programs, drive excellence, and ensure resident satisfaction.

The role requires strong organizational, communication, and leadership skills, with responsibility for budgets, contracts, and coordination of multiple departments. On-site scheduling and safety are key aspects of daily work.