Onsite AV Support Technician II

AVI-SPL; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Training opportunities

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to provide on-site AV support at customer locations. You will set up conference spaces, perform preventative maintenance, and ensure all equipment operates to spec while delivering excellent customer service.

You will travel to customer sites, assist with installations, and train clients on AV systems as needed. A HS diploma and 1–3 years+ AV integration experience are preferred.

Qualifications

• Must have good communication with customers and colleagues.
• Ability to safely use hand and power tools including soldering & crimping.
• Ability to work independently to meet deadlines.
• Intermediate computer knowledge and troubleshooting.
• Knowledge of basic signal flow for audio, video and control.
• Valid Driver’s License and clean MVR.
• Minimum HS diploma or equivalent.
• 1–3 years of audiovisual integration experience preferred.

Responsibilities

• Setup and breakdown of conference spaces to meet event needs.
• Perform preventative maintenance to keep AV spaces functioning.
• Clean AV equipment such as cameras, monitors, and fans.
• Provide client training on AV technology as needed.
• Support tasks on site including meeting support and basic installations.
• Collaborate with internal/external teams in a professional manner.
• Adhere to local safety standards for site duties.
• Setup, operate and troubleshoot various audio/video systems.
• Travel to various job sites as required.

Skills

Communication skills

Hand tools

Soldering & crimping

Independence

Computer literacy

Signal flow knowledge

Driver's license

High School Diploma

AV integration exp

Education

High School Diploma or equivalent

Tools

AMX Certifications

AVIXA Certifications

Job description

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AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Day-To-Day Responsibilities:

• Setup and breakdown of conference spaces to meet the customers event needs


• Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components


• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.


• Responsible for job site documentation and providing client training on the AV Technology as needed


• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable


• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL


• Understand and adhere to local safety standards for all site duties


• Setup, operate and troubleshoot various audio/video systems


• Travel to various job sites as required

WHAT WE’RE LOOKING FOR

Must-Haves:

• Ability to effectively communicate with employees, customers and colleagues


• Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors


• Ability to work and think independently and ensuring to meet deadlines


• Intermediate computer knowledge


• Knowledge of basic signal flow for audio, video and control


• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards


• Minimum of a High School Diploma or equivalent


• Minimum of 1-3 years of audiovisual integration experience preferred

Nice-To-Haves:

• Formal education in Electronics or related field preferred


• Preferred external training:


• AMX Intro to Networking for AV Professionals


• Exton AV Associate Certification


• AVIXA Quick Start to the Audio-Visual Industry


• AVIXA CTS 1 & 2


• AVIXA AV Math


• AVIXA CTS General Certification

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental


• Paid holidays, sick days, and personal days


• Enjoyable and dynamic company culture


• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

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