Onsite Admin II, Federal Benefits Operations

Maximus; Lawrence (KS); Presencial; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

Maximus is seeking an Admin II Operations specialist to work onsite in Lawrence, KS. You will process FEHB documentation for dependent eligibility, scan and index submissions, and maintain secure records in a government portal. This is a full-time onsite position contingent on contract award.

You will handle mail in a secure Lawrence mailroom, protect PII/PHI, and support project and operations teams while meeting strict timelines.

Formación

• High School diploma or equivalent with 1-3 years of experience.
• Experience in mailroom operations, document scanning/imaging, indexing, or records processing in a high-volume environment.
• Experience handling sensitive information (PII/PHI) and following chain-of-custody, privacy, or records management procedures.
• Strong attention to detail and data entry accuracy, with the ability to meet daily production and timeliness standards.
• Prior experience supporting a federal or health benefits program.
• High School diploma or equivalent with 1-3 years of experience.
• Must pass a government background check.
• Must be a U.S. Citizen.
• Must be able to obtain and maintain a Moderate Risk Public Trust (5C) suitability determination.

Responsabilidades

• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
• Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
• Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
• Receive, open, sort, and secure incoming USPS and commercial-carrier mail in a secure onsite mailroom.
• Date-stamp, scan, and index incoming documents, keep chain of custody, and match each submission to the correct enrollee record.
• Enter and update case information in the government web-based portal (system of record) within required timeframes.
• Protect sensitive information (PII/PHI) by following approved privacy and records handling procedures, including returning original documents to members.
• Spot possible fraud indicators or document issues and escalate them to a supervisor.

Descripción del empleo

Maximus is seeking an Admin II Operations specialist to work onsite in Lawrence, KS. You will process FEHB documentation for dependent eligibility, scan and index submissions, and maintain secure records in a government portal. This is a full-time onsite position contingent on contract award.

You will handle mail in a secure Lawrence mailroom, protect PII/PHI, and support project and operations teams while meeting strict timelines.