Online Shopper (Part-Time)

Festival Foods; Appleton (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Associate Discount 15%

Weekly Pay

Two-Week Scheduling

Vision & Dental Insurance

Parental Leave

401(k) match

Job summary

Festival Foods in Appleton is seeking an Online Personal Shopper to support our Click N Go service. This part-time role involves picking fresh groceries, following guest notes, and preparing orders for pickup with care.

You’ll work independently, communicate substitutions when needed, and assist guests both in-store and online. Enjoy a friendly team, flexible hours, and ongoing training to ensure top-quality service.

Qualifications

• Strong attention to detail and ability to work independently.
• Friendly and helpful attitude—guest service is at the heart of what we do!
• Computer skills and ability to navigate online ordering platforms.
• The ability to adapt to changing tasks throughout your shift.
• A valid liquor license (or willingness to obtain one).

Responsibilities

• Carefully select products for Online Grocery guests, following notes and preferences to ensure satisfaction.
• Organize and stage orders efficiently, keeping quality and freshness top of mind.
• Offer thoughtful substitutions when needed and communicate updates to guests.
• Greet guests with a smile, retrieve and load their orders, and provide top-tier service.
• Maintain a clean and organized Online Grocery area.
• Assist guests with inquiries, both in-store and online.
• Support your team by jumping in to additional roles as needed after fulfilling orders.
• Regular, timely attendance in compliance with the work schedule, and adequate note to find a replacement for occasional absences.
• Other duties as assigned.

Skills

Attention to detail

Guest service

Online ordering

Adaptability

Liquor license

Job description

Location : Name

Appleton - Northland

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join Our Festival Foods Team as an Online Personal Shopper!

Looking for a flexible and engaging role in retail? As an Online Personal Shopper, you’ll play a key part in ensuring our guests receive the freshest, highest-quality groceries—picked with care and ready for pickup. If you enjoy working independently, and making someone’s day a little easier, this is the role for you!

Job Description

What You’ll Do:

As an Online Shopper at Festival Foods for our Click N Go experience, you'll:

• Carefully select products for our Online Grocery guests, following notes and preferences to ensure satisfaction.

• Organize and stage orders efficiently, keeping quality and freshness top of mind.

• Offer thoughtful substitutions when needed and communicate updates to guests.

• Greet guests with a smile, retrieve and load their orders, and provide top-tier service.

• Maintain a clean and organized Online Grocery area.

• Assist guests with inquiries, both in-store and online.

• Support your team by jumping in to additional roles as needed after fulfilling orders.

• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To excel in the Online Shopper role at Festival Foods, you should have:

• Strong attention to detail and ability to work independently.

• A friendly and helpful attitude—guest service is at the heart of what we do!

• Computer skills and ability to navigate online ordering platforms.

• The ability to adapt to changing tasks throughout your shift.

• A valid liquor license (or willingness to obtain one).

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must work in hot and cold environments
• Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
• Ability to bend, kneel and stand for extended periods of time
• Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials

Work Schedule

The Online Shopper is a part-time position (less than 28 hours per week). The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

This part-time Online Personal Shopper role offers a dynamic work environment where no two days are the same. Whether you're picking the perfect products, assisting guests, or ensuring smooth online order fulfillment, you’ll be an essential part of our retail team. Ready to make shopping easier and more enjoyable for our guests?

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

1200 W Northland Ave

City

Appleton

State

WI

Postal Code

54914