Online Orders Manager at Smash & Co

Spice Route; Seattle (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Spice Route in Seattle is seeking an IT Support specialist to manage POS systems and resolve online order issues. The ideal candidate will have a graduate degree in IT or Computer Science and at least 2 years of experience.

The position is full-time with working hours from 9:30 AM to 6:30 PM, Monday to Saturday. Responsibilities include maintaining systems, managing integrations, and supporting IT tickets to ensure minimal downtime.

Qualifications

• Minimum 2 years of experience in IT support.
• Knowledge of POS systems and basic networking principles.

Responsibilities

• Maintain POS and devices.
• Manage aggregator integrations.
• Resolve online order issues.
• Support staff IT tickets.
• Ensure uptime and backups.

Skills

POS Management

Aggregator Integrations

Networking Basics

Education

Graduate in IT / CS

Job description

Keep POS, aggregator integrations and online ordering running smoothly with minimal downtime.

Job Details

• Employment type: Full Time
• Experience: 2+ years
• Qualification: Graduate in IT / CS; POS and networking basics
• Work hours: 9:30 AM – 6:30 PM | Mon–Sat
• Weekly off: 1 day/week (rotational)
• Openings: 2
• Pay period: Hourly
• Location: Seattle

Responsibilities

• Maintain POS and devices
• Manage aggregator integrations
• Resolve online order issues
• Support staff IT tickets
• Ensure uptime and backups