Online Order Fulfillment Specialist - Customer-Facing

Walmart; Franklin (OH); On-site; USD 19,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U

Walmart Academy

Stock purchase plan

Wellbeing programs

Store discounts

Job summary

Walmart Online Order Filling associates fill and dispense online orders, locating, preparing, and packaging merchandise, ensuring accuracy before pickup. They may substitute products and consult with customers to ensure satisfaction.

The role is fast-paced and spans multiple departments, shopping for customers and engaging them during dispensing. Walmart offers competitive pay and benefits, including health coverage, a 401(k), stock plans, and opportunities for education and career growth

Qualifications

• Experience in customer service or retail preferred.
• Clear communication skills for customer interactions.
• Ability to assist customers in locating products and information.

Responsibilities

• Fill and dispense online orders accurately.
• Locate, prepare, and package merchandise for pickup.
• Consult with customers to ensure satisfaction and substitutions when needed.
• Engage customers during the dispensing process.
• Work in a fast-paced environment, especially evenings, weekends, and holidays.

Skills

Customer service

Communication

Product finding

Teamwork

Stocking & safety

Job description

Walmart Online Order Filling associates fill and dispense online orders, locating, preparing, and packaging merchandise, ensuring accuracy before pickup. They may substitute products and consult with customers to ensure satisfaction.

The role is fast-paced and spans multiple departments, shopping for customers and engaging them during dispensing. Walmart offers competitive pay and benefits, including health coverage, a 401(k), stock plans, and opportunities for education and career growth