Online Grocery Shopper: Precise Picks & Fast Fulfillment

Hy-Vee Inc; La Crosse (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee Inc in Wisconsin is seeking an Aisles Online Shopper to accurately select groceries for online orders across all departments, ensuring freshness and proper temperature control. You will deliver friendly service, handle POS transactions, and prepare orders for pickup in a fast-paced environment.

Responsibilities include selecting quality products, bagging, substitutions as needed, and maintaining order accuracy while meeting deadlines.

Qualifications

• High school diploma or equivalent preferred.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store.
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products.
• Select, scan, and bag items from all temperature zones.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Skills

Customer service

Quality accuracy

Clear communication

Organizational skills

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee Inc in Wisconsin is seeking an Aisles Online Shopper to accurately select groceries for online orders across all departments, ensuring freshness and proper temperature control. You will deliver friendly service, handle POS transactions, and prepare orders for pickup in a fast-paced environment.

Responsibilities include selecting quality products, bagging, substitutions as needed, and maintaining order accuracy while meeting deadlines.