Online Grocery Pick-Up Specialist — Remote Options

Jobtome; Town of Brookfield (WI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Jobtome is seeking an In-Store Grocery Shopper to expertly pick online orders and prep them for pickup at the Wisconsin location. You will select products with care for freshness, bag items per standards, and communicate substitutions when needed.

You’ll handle coupons, process payments at POS, and load orders into customers’ cars, ensuring accuracy and a positive shopping experience that encourages repeat use of online grocery services.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for on-line orders with freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to food safety laws and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Ensure order accuracy and load into customers' cars.
• Provide a positive customer service experience that encourages return.
• Process orders through the POS system.
• Follow substitution policies for out-of-stock items.
• Maintain staging areas and equipment cleanliness.
• Report discrepancies to e-Commerce supervisor.

Skills

Work independently

Shelf-tag reading

Basic math

Clear communication

Job description

Jobtome is seeking an In-Store Grocery Shopper to expertly pick online orders and prep them for pickup at the Wisconsin location. You will select products with care for freshness, bag items per standards, and communicate substitutions when needed.

You’ll handle coupons, process payments at POS, and load orders into customers’ cars, ensuring accuracy and a positive shopping experience that encourages repeat use of online grocery services.