Online Grocery Pick-Up Specialist (Remote Options)

Jobtome; New Berlin (WI); Remote; USD 17,000 - 21,000; Full time

Job summary

Jobtome is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and gather products for customers' online orders, ensuring freshness and quality while processing coupons and payments. You will load orders into customers' cars at pickup, follow bagging standards, and communicate substitutions when needed.

Join a team that emphasizes customer service, order accuracy, and safe, organized handling of all items, with a flexible option for remote work where

Qualifications

• Excellent oral/written communication skills.
• Ability to read shelf tags and understand pricing.
• Strong math basics for counting and change.

Responsibilities

• Select and gather products for customers' on-line orders with freshness and quality.
• Initiate and complete selection for on-line orders.
• Assemble orders, process coupons and payment, and load orders to cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders from Order Selector and store in optimal temperature zones.
• Read and follow directions in the note section.
• Ensure quality and freshness of all items.
• Communicate with customers via portable phone in a professional manner.
• Load customer orders into cars for pickup.
• Process orders through the POS system.
• Follow policy for substitutions when items are out of stock.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and temperature issues to the e-Commerce supervisor.
• Inspect equipment and notify management of repairs.
• Perform opening and closing procedures.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Maintain honesty and integrity with customer and business information.

Skills

Customer service

Reading shelf tags

Basic math

Communication

Job description

Jobtome is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and gather products for customers' online orders, ensuring freshness and quality while processing coupons and payments. You will load orders into customers' cars at pickup, follow bagging standards, and communicate substitutions when needed.

Join a team that emphasizes customer service, order accuracy, and safe, organized handling of all items, with a flexible option for remote work where