Online Grocery Pick-Up Specialist

Kroger Family of Companies; Marion (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently gather products for customers' online orders, ensure freshness, and process payments for pickup. You will load orders into customers' cars, communicate substitutions, and uphold high standards for cleanliness and customer service.

Responsibilities include selecting orders with care, bagging according to standards, and assisting in training new e-Commerce team members while maintaining a

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars for pick-up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or order exceptions to customers at pick-up time.
• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.

Skills

Self-motivation

Attention to detail

Customer service

Teamwork

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently gather products for customers' online orders, ensure freshness, and process payments for pickup. You will load orders into customers' cars, communicate substitutions, and uphold high standards for cleanliness and customer service.

Responsibilities include selecting orders with care, bagging according to standards, and assisting in training new e-Commerce team members while maintaining a