Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Sheboygan (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team as personal shoppers. In this role, you will be responsible for efficiently selecting and gathering products for customers' online orders, ensuring freshness and quality. You'll also assemble orders, process payments, and provide a positive customer service experience that encourages repeat shopping. With a focus on integrity and respect, this position offers opportunities for growth and development in a supportive environment. Join a team that values diversity and inclusion while making a difference in customers' shopping experiences.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to work independently and read shelf tags.
• Basic math skills for counting and calculations.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Assemble orders, process payments, and deliver to customers' cars.
• Maintain cleanliness and organization of staging areas.

Skills

Independence

Basic Math Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and load orders into customers' cars upon pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

1. Responsible for selecting and gathering products for online orders with attention to freshness and quality.
2. Initiate and complete the selection process for online orders.
3. Assemble orders, process payments, and deliver/load orders into customers' cars at pickup.
4. Scan and bag orders following bagging standards.
5. Communicate substitutions or exceptions to customers at pickup.
6. Meet/exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness.
7. Follow all food safety procedures, laws, and company guidelines.
8. Store products in optimal temperature zones as per guidelines.
9. Follow directions in note sections and ensure order accuracy.
10. Maintain organization and cleanliness of staging areas and equipment.
11. Report discrepancies and equipment issues to management.
12. Perform opening and closing procedures.
13. Assist in training new team members.
14. Maintain productivity standards and work cooperatively in a high-paced environment.
15. Manage conflicts professionally and act with honesty and integrity.
16. Support interactions with minors, individuals with special needs, and older adults.
17. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Desired Previous Experience:

• Experience as a personal shopper, in warehouse, stocking, or cashier roles.

Job Info

• Job Identification 121636
• Category: Store Operations
• Posting Date: 05/05/2025
• Location: 1317 N 25th St, Sheboygan, WI 53081

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.