Online Grocery Pick-Up Clerk

Kroger; Carbondale (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk, where you will select and gather products for customers' online orders. Your role will involve assembling orders, processing payments, and providing excellent customer service. You will work in a fast-paced environment, ensuring order accuracy and quality while adhering to safety guidelines. This position values independence and effective communication, making it ideal for those who thrive in a dynamic setting.

Qualifications

• Ability to work independently.
• Good communication skills.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments, and deliver to customers' cars.
• Maintain cleanliness and organization of staging areas.

Skills

Communication

Independence

Job description

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Job Description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Select and gather products for online orders with attention to quality and efficiency.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and deliver orders to customers' cars.
• Scan and bag orders following standards.
• Communicate substitutions or issues to customers at pickup.
• Maintain cleanliness and organization of staging areas.
• Follow all safety, food safety, and legal guidelines.
• Ensure order accuracy and quality.
• Respond professionally to customer communications.
• Perform opening and closing procedures and assist in training new team members.
• Meet productivity standards and work cooperatively in a fast-paced environment.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags and basic math skills.
• Good communication skills.

Desired Previous Experience:

• Experience as a personal shopper, warehouse worker, or cashier.

About Us

Based in Colorado, City Market merged with Kroger in 1983, serving communities across Colorado, Utah, and Wyoming. We value diversity and strive to create positive experiences for customers and employees alike.