Online Global Booking Consultant

Ventrone Ventures Travel; Houston (TX); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Travel discounts

Access to earned travel industry certifications

Free Disney Ticket

Free cruise for two

Job summary

A leading travel service provider based in the United States is seeking an Online Global Booking Consultant. The role involves assisting clients with booking travel and accommodations while offering tailored recommendations. This position is fully remote with flexible hours. No prior experience is required, as comprehensive training is provided, granting access to industry certifications. The role also includes the potential for uncapped earnings and various travel discounts, making it ideal for individuals passionate about travel.

Qualifications

• Excellent communication skills for discussing travel options with clients.
• Ability to research and recommend destinations based on client preferences.
• Experience with booking and managing travel reservations.
• Handle payments, changes, and cancellations as needed
• Stay updated on travel trends and advisories

Responsibilities

• Assist clients with booking travel, accommodations, and activities.
• Manage reservations from start to finish and provide support.
• Stay updated on travel trends and manage any issues that arise.
• Provide travel advisories and client support during trips

Skills

Client management

Research and recommendations

Booking and reservation management

Problem-solving

Communication skills

Job description

About the job Online Global Booking Consultant

Provides a full range of travel services, including personalized planning, guided tours, hotel and resort stays, and holiday packages.

Caters to businesses with specialized services, such as airline, hotel, and car arrangements, often with a focus on high-value, concierge-level service.

Specializes in promotional travel for various client types, including hotels, resorts, casinos, and grocery chains.

Acts as a host agency for independent agents who want to start their own home-based travel businesses.

Training and support

• Training and support: Offers training, resources, and support through its in-house media room and online platforms to help agents build their businesses.

Business model

• Business model: Utilizes a model where agents earn commission on bookings and can also earn through the recruitment of new agents into the network.

Compensation

• Compensation: Offers a commission split where agents receive 80% of the commission earned on bookings.

Company history and structure

• Founded: 1952 in Glendale, CA
• Ownership: A three-generation family-owned and operated company.
• Structure: Operates as a host agency and has also partnered with other companies, such as Evolution Travel, to expand its sales network.
• Reach: The company's agent network includes members in the USA, Canada, Australia, and Mexico.

Responsibilities

An Online Global Booking Consultant's responsibilities include assisting clients with booking travel, accommodations, and activities, managing reservations from start to finish, and providing support throughout their trip. They must understand client needs, research options, handle payments, stay updated on travel trends, and manage any issues that arise, all while working remotely.

Client management and planning

Consult with clients: Discuss and understand clients' preferences, budgets, and specific requirements for trips.

Research and recommend: Investigate destinations, accommodations, transportation, and activities to provide tailored recommendations and create detailed travel plans.

Handle special needs: Account for specific needs such as accessibility, dietary requirements, or necessary travel documents (passports, visas).

Booking and reservation management

Book services: Make reservations for flights, hotels, car rentals, tours, and other travel-related services using booking systems.

Process payments: Handle deposits and final payments for bookings.

Manage changes: Address and manage any modifications or changes to bookings, including cancellations or delays.

Communication and support

Provide information: Supply clients with all necessary and pertinent information, including travel advisories, weather conditions, local customs, and how to maximize their budget.

Communicate throughout: Stay in regular contact with clients to confirm details, provide updates, and address any concerns they may have during or after their trip.

Offer post-trip support: Gather feedback after the trip to improve future services and assist with any post-trip issues.

Qualifications

Administrative and professional development

Maintain records: Keep accurate and up-to-date electronic records of all bookings and client interactions.

Stay informed: Keep knowledge current on travel trends, policies, new promotions, and regulations by attending seminars or conferences.

Problem-solve: Address and resolve unforeseen problems and complaints that may arise.

Fully remote - work from anywhere

Flexible work schedule - Make your own hours and schedule, full-time or part-time

No experience required - unlimited training provided

Access to earned travel industry certifications

Access to online and live travel booking and marketing training

One-on-One and team coaching with daily classes

Travel discounts and perks with free Disney Ticket and free cruise for two

Performance based with uncapped earning potential

Access to regular incentives, trips, prizes

Discounted CLIA card and opportunity to qualify for IATAN card