Ongoing Opportunity - Logistics Coordinator - Transportation

Gulf Winds International, Inc.; Seabrook (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a Logistics Coordinator to manage communication with customers and departments, ensuring timely and efficient service. The role requires strong problem-solving skills, attention to detail, and the ability to multitask in a fast-paced environment. This opportunity is remote for candidates in the Houston, TX market. Responsibilities include tracking shipments, customer account management, and resolving delivery issues. Ideal candidates will have excellent communication skills and a commitment to quality customer service.

Qualifications

• Strong written and oral communication skills.
• Independent thinking and problem-solving skills.
• Attention to detail and accuracy.

Responsibilities

• Responsible for all communication with customers and departments.
• Track containers and monitor shipments for issues.
• Promptly and effectively solve issues with deliveries.

Skills

Strong written and oral communication skills

Independent thinking and problem‑solving skills

Computer literacy

Attention to detail and accuracy

Organizational aptitude

Ability to multi‑task

Typing speed of 40+ WPM

Impeccable follow‑through and commitment to quality customer service

Job description

Career Opportunities with Gulf Winds International Inc.

A great place to work.

Careers At Gulf Winds International Inc.

Current job opportunities are posted here as they become available.

Ongoing Opportunity - Logistics Coordinator - Transportation

We are continuously looking to connect with strong Logistics Coordinators across our markets. While an immediate opening may not be available in every location, this role is essential to delivering reliable service to our customers, and we regularly add talent as we grow.

This role is best suited for individuals who take ownership of their responsibilities, prioritize customer needs, and operate with urgency and professionalism. If you are someone who is action oriented, accountable, and resilient in fast‑paced environments, we would welcome the opportunity to connect.

Job Title: Logistics Coordinator - Transportation

Department: Customer Service

Location: Remote/Houston

Reports To: Logistics Manager

Position Type: Full-time

Company Overview

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top‑notch services through continuous investment in technology and infrastructure. The company is backed by The Sterling Group, a Houston‑based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector.

Only Remote Candidates in the Houston, TX market will be considered.

Position Summary

Primary responsibility is for timely, accurate, and efficient service to our customers. The Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem‑solving skills, product knowledge, and superior communication ability.

Essential Duties and Responsibilities

Other duties may be assigned as deemed appropriate by Management.

• Responsible for all communication with customers and GWI departments to ensure customer orders are completed
• Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
• Back up other Logistics Coordinators when needed
• Set up new customer accounts and make necessary changes for existing accounts as needed
• Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
• Cross train with other Logistics Coordinators and keep desk manuals up to date
• Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
• Ensure all templates are set up correctly and billing is accurate
• Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems

Skill Sets and Requirements

• Strong written and oral communication skills
• Independent thinking and problem‑solving skills
• Computer literacy
• Attention to detail and accuracy
• Organizational aptitude
• Ability to multi‑task
• Typing speed of 40+ WPM
• Impeccable follow‑through and commitment to quality customer service