Ongoing Opportunity - Driver On-Boarding Specialist

Gulf Winds International; Norfolk (VA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Gulf Winds International is seeking a Driver Onboarding Specialist to streamline hiring, orientation, and training for new drivers. You will collaborate with multiple teams to ensure a smooth onboarding experience, maintain compliance, and support safety initiatives.

Ideal candidates have 2-4 years in onboarding/recruiting in the transportation sector, strong communication, and proficiency with onboarding tools. This is a remote, full-time role with a focus on efficiency and driver quality.

Qualifications

• Knowledge of transportation regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and in a team.
• Experience with onboarding software and applicant tracking systems.
• Commitment to safety and high-quality standards.
• Basic trucking operations knowledge.
• Experience with recruiting, processing, onboarding, and follow up.
• Familiarity with Ten Street program and CMS Safety system.
• Knowledge of driver pay structure.

Responsibilities

• Collaborate with driver applicants to collect and verify documents (license, insurance, registration).
• Coordinate drug screening and track results for compliance.
• Utilize tracking systems to monitor onboarding progress and report to management.
• Schedule orientation sessions and communicate policies and expectations.
• Arrange pre-lease inspections for vehicles meeting safety standards.
• Maintain records of licenses, permits, and certifications.
• Design and deliver driver training programs with the training team.
• Promote safety protocols and conduct refresher trainings.
• Act as primary contact for new drivers and address questions.
• Analyze and improve the onboarding process to boost efficiency.

Skills

Transportation compliance

Communication skills

Organization

Independent work

Onboarding software

Safety culture

Customer service

Team collaboration

Driver pay structure

Education

High School Diploma or GED

Tools

ATS systems

Ten Street

CMS Safety system

Job description

Career Opportunities with Gulf Winds International Inc.

A great place to work.

Careers At Gulf Winds International Inc.

Current job opportunities are posted here as they become available.

Ongoing Opportunity - Driver On-Boarding Specialist

We are continuously looking to connect with strong driver onboarding experience across our markets. While an immediate opening may not be available in every location, driver onboarding is a critical function in our operation, and we regularly add talent as we grow.

This role is best suited for individuals who thrive in fast-moving environments and take ownership of outcomes. If you are someone who manages complexity, stays action oriented, and drives results, we would welcome the opportunity to connect.

Only candidates living in the GWI Market areas will be considered

Job Title: Driver Onboarding Specialist

Location: Remote

Position Type: Full-time

Company Overview

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling’s past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.

Position Description

As a Driver Onboarding Specialist, you will play a crucial role in the onboarding new drivers to our organization. Your primary responsibility will be to ensure a smooth and efficient process for hiring, orienting, and training new drivers. By collaborating with various teams, you will contribute to maintaining a reliable and skilled workforce, enhancing our operational efficiency, and ensuring the highest standards of safety and compliance.

Responsibilities

The Driver Onboarding Specialist is responsible for the following duties for each driver applicant. Other duties may be assigned by management.

Ensure All Required Documents are Received:

• Collaborate with driver applicants to collect and verify all necessary documents, including driver's license, insurance, registration, and other relevant paperwork.
• Maintain organized records of the received documents for easy accessibility and compliance purposes.
• Coordinate drug screening for driver applicants and track the results to ensure compliance with company policies and regulatory requirements.

Run/Report Tracking:

• Utilize tracking systems and software to monitor the progress of the onboarding process for each driver applicant.
• Provide regular reports and updates on the status of onboarding activities to management.

Schedule Orientation:

• Coordinate and schedule orientation sessions for new drivers, providing them with essential information about company policies, safety procedures, and job expectations.

Schedule Pre-Lease Inspection:

• Arrange pre-lease inspections for vehicles, ensuring they meet safety standards before assigning them to drivers.

Compliance and Documentation:

• Ensure all necessary documentation, licenses, permits, and certificates are obtained and maintained for each new driver, adhering to industry and government regulations.
• Keep accurate records of driver qualifications, certifications, and compliance documentation.

Training and Development:

• Collaborate with the training team to design and deliver training programs to enhance driver skills, safety awareness, and job performance.
• Monitor the progress of new drivers during the training period and provide ongoing support and feedback.

Safety and Standards:

• Promote a safety-first culture among drivers by reinforcing safety protocols and best practices.
• Conduct periodic safety reviews and refresher courses for experienced drivers to maintain compliance with safety regulations.

Communication and Support:

• Serve as a primary point of contact for new drivers during the onboarding process, addressing any queries or concerns promptly.
• Foster positive relationships with drivers to ensure high levels of engagement and job satisfaction.
• Regularly assess and analyze the driver onboarding process, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness.
• Stay up to date with industry trends and best practices to adapt and optimize the onboarding process accordingly.

Requirements: Knowledge, Skills, and Abilities

• Knowledge of relevant transportation regulations and compliance requirements.
• Excellent communication and interpersonal skills to interact with diverse individuals and teams effectively.
• Strong organizational and time-management abilities to handle multiple onboarding processes simultaneously.
• Demonstrated ability to work independently and as part of a collaborative team.
• Tech-savvy with proficiency in using onboarding software, applicant tracking systems, and other relevant tools.
• A commitment to promoting safety, maintaining high-quality standards, and delivering exceptional customer service.
• A basic trucking operations knowledge to understand a driver on-boarding journey.
• Experience with Recruiting, Processing, On-Boarding, and Follow up.
• Ten Street program and CMS Safety system
• DQ File requirements and GWI Retention policy
• Trucking operations
• Driver Pay Structure

Qualifications

• High School Diploma or GED
• Must have at least 2-4 years of previous experience
• Must be dependable and able to work independently.