Oncology Treatment Site Operations Lead

MSD Malaysia; Orlando (FL); On-site; USD 191,000 - 300,000; Full time

Job summary

Merck & Co., Inc. is seeking an Associate Director Oncology Treatment Site Lead (TSL) to coordinate field-based site readiness and end-to-end treatment site execution for products in Florida.

The role emphasizes operational education, workflow support, and stakeholder alignment across cross-functional teams. Responsibilities include onboarding sites, delivering process education, resolving operational issues, and maintaining strong relationships with site leaders while traveling up to 50% to

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of relevant healthcare or life sciences experience.
• Strong understanding of healthcare ecosystem and provider operations.
• Experience coordinating across cross-functional stakeholder groups.
• Ability to travel ~50% and maintain driver’s license.

Responsibilities

• Lead onboarding and readiness support for product treatment sites.
• Deliver process-focused education for site stakeholders.
• Ensure operational capabilities for end-to-end treatment journeys.
• Serve as SME for site operations and product processes.
• Act as primary contact for operational issues with cross-functional teams.
• Collaborate with oncology field teams to ensure consistent site experience.
• Build relationships with site leaders and provide reliable support.
• Use data dashboards to identify opportunities for improvement.

Skills

Healthcare operations

Cross-functional collaboration

Account management

Project implementations

Logistics management

Leadership

Communication

Travel

Education

Bachelor's degree

Tools

CRM systems

Job description

Merck & Co., Inc. is seeking an Associate Director Oncology Treatment Site Lead (TSL) to coordinate field-based site readiness and end-to-end treatment site execution for products in Florida.

The role emphasizes operational education, workflow support, and stakeholder alignment across cross-functional teams. Responsibilities include onboarding sites, delivering process education, resolving operational issues, and maintaining strong relationships with site leaders while traveling up to 50% to