Oncology Services Unit Coordinator - Full Time - Day

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking an Oncology Services Unit Coordinator to support the Chemotherapy & Infusion Outpatient Service. You will coordinate patient registration and scheduling, perform Epic Cadence scheduling, and collaborate with physicians and clinical staff to ensure smooth workflows.

The role involves maintaining patient records, communicating with departments for authorizations, and providing front-desk support and chart management.

Qualifications

• Experience with Epic Cadence scheduling and Epic Prelude registration.
• Strong software literacy and computer skills.
• GED or high school diploma required.

Responsibilities

• Obtains required information for registration and scheduling of outpatients for Chemotherapy & Infusion services.
• Completes the Epic Registration process and verifies patient demographics.
• Enters insurance information and screens Medicare requirements.
• Collaborates with Financial aid, authorizations and charity care for treatment verification.
• Maintains MSK patient transfusion records and coordinates with clinical staff.
• Answers phones, greets patients, checks in/out and maintains charts.

Skills

Epic Cadence scheduling

Epic Prelude registration

Software literacy

Education

High School diploma / GED

Tools

Epic Cadence scheduling

Epic Prelude registration

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Oncology Services Unit Coordinator performs clerical and admission tasks for the Chemotherapy & Infusion Outpatient Service unit. The incumbent coordinates care and collaborates with referring physician practices and clinical staff on patient registration and scheduling needs.

A day in the life of a Oncology Services Unit Coordinator at Hackensack Meridian Health includes

• Obtains required information for registration & scheduling of all outpatients for Chemotherapy & Infusion services. This is not limited to obtaining the order, H&P, labs and information necessary to be scanned into the patient charts prior to their visit.
• Completes the Epic Registration process, which includes updating and verifying all patient demographics, & emergency contacts.
• Enters insurance information and any Medicare requirement screens and electronically verifies patients insurance.
• Collaborates with Financial aid department, authorizations department & charity Care office for treatment authorization verification and referrals.
• Performs daily maintenance and updating of the Epic Order workque - links orders to appointments and maintains the daily patient workque for registration and appointment updates.
• Obtains, labels & maintains patient information being scanned into Media Manager.
• Receives and safeguards patient information from physician offices & MSK.
• Coordinates with MSK and various physician offices and staff members to set-up and coordinate patient appointments.
• Manages MSK process which includes updating and maintaining an excel spreadsheet for MSK blood transfusion patients, and preparing and sending the Transfusion Administration Record (TAR) to MSK for all patients that received transfusions.
• Coordinates and collaborates with clinical staff in addressing patient care needs such as scheduling and managing schedule updates, patient referrals, transfusion order updates and specific transfusion requirements.
• Performs secretarial duties such as greeting all patients, answering phones, checking in/out patients for their visit, ordering supplies and office equipment maintenance.
• Maintains patient chart log for charts housed at Iron Mountain.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Software training and computer knowledge.
• Experience with Epic Cadence scheduling.
• Experience with Epic prelude registration.

Minimum rate of $20.64 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to

Labor Market Data Compensation is benchmarked against market data to ensure competitiveness.

Experience Years of relevant work experience.

Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

Skills Demonstrated proficiency in relevant skills and competencies.

Geographic Location Cost of living and market rates for the specific location.

Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.