Oncology Medical Office Assistant

St. Joseph’s/Candler Health System; Savannah (GA); Presencial; USD 35.000 - 48.000; Jornada completa

Descripción de la vacante

St. Joseph’s/Candler Health System is seeking an Oncology Medical Office Assistant to support the provider clinic and revenue cycle team. You will triage oncology patients, schedule diagnostics and follow-ups, and assist with front desk operations and document management.

The role involves collaboration with medical oncologists and APPs, cross-covering administrative tasks, and ensuring timely processing of authorizations and patient information in the EMR.

Formación

• Associates of Healthcare preferred.
• 1-2 years in a general medical office setting required.
• MA, CMT, CNA with oncology experience considered appropriate; two years of clinical experience acceptable if not certified.

Responsabilidades

• Triages oncology patients and records vitals (BP, weight, temp, labs).
• Schedules diagnostics, therapies and follow-ups to ensure timely delivery to providers.
• Assists with in-office procedures and medical records documentation as certified.
• Provides administrative support: correspondence, document requests, scanning, and scheduling backups as needed.
• Coordinates pre-authorizations with insurance for procedures per protocol.
• Registers patients in EMR and practice management systems; supports front desk operations.

Conocimientos

Clinical triage

Patient scheduling

EMR documentation

Front desk support

Insurance pre-authorizations

Educación

Associate degree in Healthcare

Herramientas

EMR systems

Practice management software

Descripción del empleo

The Oncology Medical Office Assistant () is an expanded role covering responsibilities within the provider clinic setting and in collaboration with the revenue cycle team for diagnostic pre-certifications/authorizations and providing back up support for front desk operations and scheduling. Responsible for assisting in day to day operations in Medical Oncology provider office. The individual will perform clinical triage tasks appropriate to certifications. The assists with patient and physician scheduling and document management per guidelines. As the for the clinic, this individual predominantly serves the clinical area, maintaining patient throughput in conjunction with providers but will be required to cross over into the administrative areas when needed to provide appropriate assistance: Support front desk, Insurance, financial services and administrative operations when required. Perform task assigned by medical director and management.

Education

Associates of Healthcare - Preferred

Experience

1-2 Years General Medical Office - Required

License & Certification

MA, CMT, CNA (with oncology experience) are considered appropriate. In lieu of appropriate certification, two years of clinical experience in a medical office setting is acceptable. Majority of oncology related skill sets are on the job training.

Core Job Functions

• Under the supervision of the Clinical Practice Manager (CPM), the OMOA obtains relevant clinical information through triaging oncology patients using medical equipment to obtain blood pressures, weight, temperatures, and lab values.
• Following the directions/orders of medical oncologists and medical oncology APPs, the OMOA will schedule patients for diagnostics, therapeutic interventions and follow up to assure resulting of scheduled procedures is given to providers.
• CPM may assign OMOA to assist medical oncologists with in office procedures such as bone marrow biopsies and other related procedures, appropriate assistance with medical records documentation and other duties as appropriate to skill set and certifications.
• Provide administrative support to include but not limited to preparation of correspondence and completion of document requests per protocol, scanning of documents per protocol and timelines set within the department. Work with the resource coordinator and front desk team to maintain provider schedule and provide back up scheduling for infusion services.
• Manage provider based authorizations by coordinating with the insurance representative and acquiring the pre-authorization according to protocol. Maintain accurate electronic documentation in support of the authorization services processes.
• Register patient in the EMR, practice management system and hospital system when necessary. Perform all the function the front desk coordinator and provide backup coverage as directed. Scan registration and insurance documentations.