Oncology Customer Team Leader

Msd; Bend (OR); Remote; USD 191,000 - 300,000; Full time

Job summary

Merck is seeking an Oncology Customer Team Leader (District Sales Manager) to lead a Northwest district team across WA, OR, ID, MT, and WY. The role is remote with field travel to visit reports and customers, plus national meetings.

You will drive sales performance and strategic initiatives across the district. You will manage a team of Oncology Sales Representatives/Specialists, coach, and develop business plans, while collaborating with cross-functional partners to expand access to oncology

Qualifications

• Bachelor’s degree with 8+ years of sales experience or 10 years in healthcare with related experience.
• Pharma/healthcare industry experience strongly preferred.
• Ability to establish relationships within customer organizations.

Responsibilities

• Hire, lead, and manage Oncology Sales professionals for their assigned district.
• Coach direct reports, oversee training, and complete people management processes for Oncology Sales professionals.
• Develop and resource their customer team to address customer needs.
• Maximize sales team's performance and help achieve/exceed sales and budget targets, increasing access to oncology products.
• Collaborate with Oncology Sales organization and cross-functional teams.
• Develop business plans for geography and implement national sales strategies.
• Communicate and coordinate with district and cross-functional teams; share best practices.
• Lead district sales meetings to inform and guide the team.
• Conduct annual and ongoing performance reviews and competency assessments for direct reports.
• Handle discipline and termination in partnership with HR.

Skills

Adaptability

CRM

Inbound Phone Sales

Market Analysis

Oncology Sales

Order Processing

People Leadership

Revenue Generation

Sales Forecasting

Sales Reporting

Sales Strategy Development

Sales Team Leadership

Sales Training

Strategic Thinking

Technical Product Sales

Education

Bachelor’s degree

High school diploma + 10 years healthcare experience

Job description

Oncology Customer Team Leader (District Sales Manager) - Northwest District

Location: USA - Washington - Washington, USA - Montana - Helena, USA - Idaho - Boise, USA - Idaho - Idaho, USA - Wyoming - Wyoming, USA - Washington - Spokane, USA - Oregon - Bend, USA - Washington - Everett, USA - Montana - Billings, USA - Washington - Tacoma, USA - Montana - Bozeman

Remote Type: Remote

Time Type: Full time

Job Description

Grow and accelerate your career with our Oncology Sales organization and join a team that’s driven to make an impact on cancer patients. We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our patients' needs and design ingenious solutions to meet them. Developing your career with us will allow you to join a group of passionate professionals, driven by purpose and determined to help save and improve lives.

Help us continue to grow and define the oncology market of today and tomorrow with a driven, customer-focused, and collaborative team. As an Oncology Customer Team Leader (District Sales Manager), you will manage and lead a team of Oncology Sales Representatives/Specialists that partner with customers to uncover and address their needs, educate key stakeholders about our oncology products, and communicate our vision to the broader oncology community.

• This is a field-based, sales management role that will be responsible for a team of Oncology Sales Representatives/Specialists for the Northwest District.
• The district covers Washington, Oregon, Idaho, Montana, and Wyoming.
• Candidates must be willing to travel to visit with their direct reports and customers in the district, as well as for national sales meetings.
• Travel (%) varies based on candidate’s location within or near the district.

Key Responsibilities

• Hire, lead, and manage Oncology Sales professionals for their assigned district.
• Coach direct reports, oversee training, and complete people management processes for Oncology Sales professionals.
• Develop and resource their customer team to address customer needs.
• Maximize sales team's performance and help achieve/exceed sales and budget target, as well as increasing access to our Oncology products.
• Collaborate with Oncology Sales organization, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and alliance partnerships.
• Develop business plans for their geography and implement national sales strategies and programs.
• Communicate and coordinate with both district and cross-functional teams and share best practices with direct reports and peers.
• Lead district sales meetings to inform and guide sales team.
• Conduct annual and on-going performance reviews and competency assessments for direct reports.
• Handle discipline and termination of employees as needed and in accordance with company policy in partnership with Human Resources.

Qualifications

Minimum Requirements

• Bachelor’s degree with at least 8 years of sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience, with at least 4 years of working in the pharmaceutical, biotech, or healthcare industries.
• Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.
• Ability to establish relationships and networks within a customer organization.
• Valid driver’s license and able to drive a vehicle.
• Travel the amount of time the role requires, 50 – 75%.
• Reside within the district or near a major airport to travel to the district.
• Legally authorized to work in the United States.

Preferred Qualifications

• First-line people management experience leading a field-based oncology sales team.
• Minimum of 3 years of experience working with key thought leaders or high influence Oncology customers in large group practices, hospitals, or managed care organizations

Required Skills

• Adaptability
• Customer Relationship Management (CRM)
• Inbound Phone Sales
• Market Analysis
• Oncology Sales
• Order Processing
• People Leadership
• Revenue Generation
• Sales Forecasting
• Sales Reporting
• Sales Strategy Development
• Sales Team Leadership
• Sales Training
• Strategic Thinking
• Technical Product Sales

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

50%

Flexible Work Arrangements

Remote

Shift

Not Indicated

Valid Driving License

Yes

Hazardous Material(s)

n/a

Job Posting End Date

11/1/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is: $190,800.00 - $300,300.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits

Primary location for this posting is:

USA - Washington - Washington

Additional location(s)

Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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