Onboarding & Service Support Associate

Integrity; Canonsburg (Washington County); Hybrid; USD 32,000 - 44,000; Full time

Job summary

Integrity Marketing Group, alongside Neishloss & Fleming LLC, is seeking a Service Representative to deliver exceptional customer service to agents and clients, handling onboarding and commission questions with accuracy. You will track inquiries, generate reports, and ensure timely data entry and document processing.

Role requires a high school diploma, strong computer skills, and PA Life and Health Insurance License. The position emphasizes professionalism and reliable attendance.

Qualifications

• High school diploma required; preferred business-related coursework.
• PA Life and Health Insurance License is required.
• Ability to read and write simple correspondence and documents.

Responsibilities

• Provide excellent customer service to customers and agents; resolve onboarding and commission issues.
• Maintain accurate tracking for inquiries and resolutions; generate reports.
• Enter data into systems; update profiles; process forms and documents.
• Assist team with program operations and administrative duties.

Skills

Customer Service

Interpersonal Skills

Quality Management

Oral Communication

Organizational Support

Judgment

Planning/Organizing

Adaptability

Attendance/Punctuality

Dependability

Initiative

Education

Life and Health Insurance License (PA)

Tools

Email

Word Processing

Spreadsheet Programs

Adobe

Job description

Integrity Marketing Group, alongside Neishloss & Fleming LLC, is seeking a Service Representative to deliver exceptional customer service to agents and clients, handling onboarding and commission questions with accuracy. You will track inquiries, generate reports, and ensure timely data entry and document processing.

Role requires a high school diploma, strong computer skills, and PA Life and Health Insurance License. The position emphasizes professionalism and reliable attendance.