Onboard Experience Director | Lead Shows & Guests

American Cruise Lines; Muskegon (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Travel expenses covered

Room and board provided

Job summary

A prominent cruise line in Muskegon, MI is seeking a dynamic Cruise Director to enhance the guest experience onboard. In this full-time role, you will manage activities, social engagements, and presentations while ensuring guest satisfaction. Candidates should have polished presentation skills, experience in cruise or upscale hotel environments, and a proactive attitude. Competitive compensation includes health benefits and covered expenses for travel and training.

Qualifications

• Experience on cruise ships strongly preferred, upscale resort/hotel experience will be considered.
• Extremely polished presentation skills required.
• Basic knowledge of audio/visual equipment required.

Responsibilities

• Schedule and execute engaging programs to enhance guest experience.
• Communicate with guests via various channels and socialize with them.
• Greet guests during shore excursions and deliver announcements.

Skills

Presentation skills

Interpersonal skills

Time management

Critical thinking

Can-do attitude

Education

Cruise ship or upscale hotel/resort experience

Proficiency in Microsoft Office Suite

Transportation Worker Identification Credential (TWIC)

Tools

Audio/visual equipment

Job description

A prominent cruise line in Muskegon, MI is seeking a dynamic Cruise Director to enhance the guest experience onboard. In this full-time role, you will manage activities, social engagements, and presentations while ensuring guest satisfaction. Candidates should have polished presentation skills, experience in cruise or upscale hotel environments, and a proactive attitude. Competitive compensation includes health benefits and covered expenses for travel and training.