On-Site Window Installations Manager

Marvin; Kent (WA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Cell phone

Job summary

Marvin is seeking an Installation Project Manager for residential window replacements in Kent, WA. The role focuses on on-site leadership, final measurements, and seamless installation experiences for homeowners.

As the face of Infinity Replacement on site, you will coordinate with installation crews, manage site-specific production adjustments, and ensure safety and quality throughout the project lifecycle. A valid driver’s license and construction experience are required.

Qualifications

• High school diploma or equivalent required.
• Construction experience, especially in home improvement or window replacement.
• Valid driver's license with a clean driving record.
• Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
• Experience measuring and installing replacement windows.

Responsibilities

• Conduct final measurements for windows and doors.
• Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
• Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing.
• Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
• Assist installation partners with questions and concerns throughout the project lifecycle.
• Allocate appropriate materials and accurately job-cost labor rates.
• Resolve project and customer issues with efficiency, professionalism, and integrity.
• Conduct job completion walkthroughs with homeowners, including: Demonstrating window and door operation; Completing the Zero-Defect checklist; Delivering the customer gift bag; Documenting and following up on any outstanding work.

Skills

Customer service

Problem solving

Construction knowledge

Education

High school diploma

Job description

Marvin is seeking an Installation Project Manager for residential window replacements in Kent, WA. The role focuses on on-site leadership, final measurements, and seamless installation experiences for homeowners.

As the face of Infinity Replacement on site, you will coordinate with installation crews, manage site-specific production adjustments, and ensure safety and quality throughout the project lifecycle. A valid driver’s license and construction experience are required.