On Site Property Manager

Resicap, Lp; Chattanooga (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401k Matching

Medical Insurance

Vision Insurance

Dental Insurance

Wellness Initiatives

Short-Term Disability

Employee Assistance Program

Job summary

RESICAP is seeking an On-Site Property Manager to be the first contact for residents and prospects within a designated market. You will lead property and team management, perform tours, process applications, and ensure exceptional service from day one.

The role requires an active state real estate license, 3–5 years of leasing experience, and strong communication and organizational skills. A valid driver’s license is necessary for site visits and community engagement.

Qualifications

• Active State Real Estate License required for state of residence.
• Bachelor’s or Associate’s Degree in Business, Real Estate, or a related field preferred.
• 3–5 years of leasing/property management experience, preferably in multi-family or single-family housing.
• Strong customer service and lead conversion skills.
• Excellent organization and multitasking abilities with a detail-oriented mindset.
• Reliable transportation and a valid driver’s license are required for property visits.
• Understanding of landlord/tenant laws, lease agreements, and fair housing regulations.

Responsibilities

• Serve as the lead on-site representative, greeting prospects and presenting home features and community benefits.
• Conduct home tours, interviews, and guide prospects through the leasing and application process to secure new residents.
• State of Residence Real Estate License Required.
• Ensure homes and community spaces are well-maintained, presentable, and meet brand standards.
• Provide exceptional customer service, including resident move-ins/outs, issue resolution, and on-site needs.
• Manage and resolve past-due balances and address resident maintenance concerns.
• Optimize property performance by achieving financial targets, improving occupancy, and managing renewals.
• Coordinate with internal teams on HOA/code enforcement communications and compliance requirements.

Skills

Customer service

Lead conversion

Communication skills

Multitasking

Education

Bachelor’s or Associate’s Degree in Business or Real Estate

Tools

Microsoft Office

Google Suite

CRM systems

Job description

We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked #3 on Qualified Remodeler’s Top 500, and ranked #1 for ACG’s fastest-growing company in Georgia.

RESICAP’s Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients’ investments. Ready to make an impact in a fast-growing, innovative company?

BENEFITS: Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More

This is a Field Based Position

Position Purpose

As an On-Site Property Manager, you’ll be the first point of contact for prospective and current residents. You’ll oversee property and team management functions within a designated market, providing hands-on support and ensuring that residents receive outstanding service from day one. This field-based role includes on-site property visits, leasing responsibilities, and relationship building across your assigned community.

Job Responsibilities

• Serve as the lead representative on-site, greeting prospects and presenting home features and community benefits.
• Conduct home tours, interviews, and guide prospects through the leasing and application process to secure new residents.
• State of Residence Real Estate License Required.
• Ensure homes and community spaces are well-maintained, presentable, and meet brand standards. This will include but it is not limited to weekly property, vacancy inspections, and completing sparkle cleans
• Provide exceptional customer service, including resident move-ins/outs, issue resolution, and handling on-site needs.
• Manage and resolve past-due balances and address resident maintenance concerns.
• Optimize property performance by achieving financial targets, improving occupancy, and managing renewals.
• Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord/tenant laws and lease documentation.
• Coordinate with internal teams on HOA/code enforcement communications and compliance requirements.
• Leverage CRM and property management tools to maintain records, follow up with prospects, and complete marketing tasks.
• Stay informed about market conditions and competitor trends to inform leasing strategy and community outreach.
• Perform move out inspections to determine the scope of work for turns and complete the statement of deposit accounting to assess tenant damages, and move in inspections to ensure that homes are ready for new move ins once the turn is completed.

Job Requirements (including Education):

• Active State Real Estate License Required for State of Residence.
• 3–5 years of leasing/property management experience, preferably in multi-family or single-family housing.
• Bachelor’s or Associate’s Degree in Business, Real Estate, or a related field preferred.
• Strong customer service and lead conversion skills
• Experience with Microsoft Office, Google Suite, and CRM systems.
• Energetic, adaptable, and professional demeanor with strong communication skills.
• Excellent organization and multitasking abilities with a detail-oriented mindset.
• Reliable transportation and a valid driver’s license are required for property visits.
• Understanding of landlord/tenant laws, lease agreements, and fair housing regulations.

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