On-Site Pre-Litigation Records Coordinator (Temp)

Legal Search Solutions, LLC; West Palm Beach (FL); On-site; USD 29,000 - 34,000; Full time

Job summary

Legal Search Solutions, LLC is seeking a Pre-Litigation Records Coordinator for a 3–6 month on-site assignment in West Palm Beach, FL. The role focuses on obtaining and managing medical records and billing documentation for active personal injury matters.

Candidates must have experience with third-party medical records retrieval vendors/platforms, strong organization, and the ability to manage multiple cases and deadlines.

Qualifications

• Prior law firm experience is required.
• Hands-on experience with third-party medical records retrieval vendors/platforms.
• Plaintiff personal injury or pre-litigation experience strongly preferred.
• Experience with Arctrieval or a similar records retrieval service is highly desirable.
• Working knowledge of medical records and billing request procedures.
• Strong follow-up skills with the ability to stay on top of a high volume of outstanding requests.
• Excellent attention to detail and file organization.
• Professional communication with medical providers, vendors, clients, and law firm staff.
• Proficiency with Microsoft Office and the ability to learn case management software quickly.

Responsibilities

• Coordinate requests for medical records, itemized bills, and related documentation needed for pre-suit personal injury cases
• Submit and manage requests through third-party records retrieval vendors and online platforms
• Monitor pending requests and proactively follow up on overdue or incomplete records
• Communicate with hospitals, physicians' offices, treatment facilities, records custodians, and retrieval companies
• Research and resolve issues involving authorizations, affidavits, certifications, missing documentation, and rejected requests
• Review incoming records and billing documents for completeness and accuracy
• Update case files and maintain detailed notes regarding the status of outstanding requests
• Save, organize, and upload records into the firm's case management system
• Work closely with legal assistants, case managers, and attorneys to ensure necessary documentation is received as cases progress
• Provide additional pre-litigation and administrative support when needed

Skills

Medical records retrieval

Follow-up skills

Attention to detail

Communication

Microsoft Office

Case management software

Tools

Arctrieval

Job description

Legal Search Solutions, LLC is seeking a Pre-Litigation Records Coordinator for a 3–6 month on-site assignment in West Palm Beach, FL. The role focuses on obtaining and managing medical records and billing documentation for active personal injury matters.

Candidates must have experience with third-party medical records retrieval vendors/platforms, strong organization, and the ability to manage multiple cases and deadlines.