On-site Part-Time Hardware Floor Associate — Customer Service

Parkrose Hardware, Inc.; Vancouver (WA); On-site; USD 21,000 - 26,000; Part time

Job summary

Parkrose Hardware, Inc. is seeking a customer-focused floor associate to deliver excellent service. You will listen to customers, identify needs, and recommend products with product knowledge and technical support.

The role is on-site and part-time, with duties including greeting customers, directing to items, handling sales orders, stocking shelves, and assisting with loading. Strong math and communication skills are required.

Qualifications

• Experience in retail sales or customer service.
• Strong math, reading, writing and speaking skills.
• Knowledge of lumber or hardware merchandise preferred.
• Able to lift up to 50 lbs and use a ladder when needed.
• High school diploma or equivalent preferred.

Responsibilities

• Greet all customers and engage with open-ended questions to identify needs.
• Direct customers to appropriate products with product knowledge.
• Provide technical assistance and hardware guidance.
• Handle sales counter tasks: order entry, special orders, price lookups.
• Stock shelves and merchandise products according to planograms.
• Assist customers with loading items and maintain a clean selling area.

Skills

Math skills

Reading

Writing

Speaking

Phone/email communication

Problem solving

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Parkrose Hardware, Inc. is seeking a customer-focused floor associate to deliver excellent service. You will listen to customers, identify needs, and recommend products with product knowledge and technical support.

The role is on-site and part-time, with duties including greeting customers, directing to items, handling sales orders, stocking shelves, and assisting with loading. Strong math and communication skills are required.