On-Site Inside Sales & Customer Service Specialist

Integrity Fusion Products, Inc.; Peachtree City (GA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Integrity Fusion Products is seeking an Inside Sales/Customer Service Representative to engage with customers, understand their needs, and guide them through the sales process. The role focuses on building rapport, listening carefully, and delivering excellent service in a manufacturing environment.

The position requires in-person work at our Peachtree City facility, with a Monday–Friday schedule. Prior sales and CRM experience, plus strong communication and organizational skills, are highly

Qualifikationen

• Previous experience in an outbound call center or a related sales position preferred.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.

Aufgaben

• Communicating with customers on inbound and outbound calls as well as email
• Understanding customers' needs and identifying sales opportunities with new and existing customers
• Proactively addressing customer questions, issues, and concerns
• Keeping up with product details, service information, competitors, and industry updates
• Maintaining a database of current and potential customers using existing CRM system
• Explaining and demonstrating features of products and services
• Accurately entering sales orders and quotes quickly in order to meet individual and team goals
• Upselling products and services that meet the customer’s needs
• Collaborating with other departments to serve the customer
• Contribute to department and company improvements

Kenntnisse

Outbound calling

CRM software

Communication skills

Sales skills

Microsoft Office

Negotiation

Tools

Salesforce.com

Jobbeschreibung

Integrity Fusion Products is seeking an Inside Sales/Customer Service Representative to engage with customers, understand their needs, and guide them through the sales process. The role focuses on building rapport, listening carefully, and delivering excellent service in a manufacturing environment.

The position requires in-person work at our Peachtree City facility, with a Monday–Friday schedule. Prior sales and CRM experience, plus strong communication and organizational skills, are highly