On-Site Digital & Print Production Specialist

CADY; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

CADY in Alpharetta, GA is seeking a Digital Production Specialist to ensure on-time, high-quality orders. You’ll review digital orders, troubleshoot issues, build print runs, and assist customers. You’ll gain hands‑on with Photoshop and learn to create print‑ready files from templates.

This entry-level role emphasizes detail, teamwork, and a willingness to learn. CADY trains you and supports growth in a fast-paced, mission-driven environment.

Qualifications

• Must be at least 18 years of age.
• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Experience in Photoshop or InDesign is a plus, but not required.

Responsibilities

• Review digital orders for quality and accuracy before they go to our print labs.
• Help troubleshoot orders with errors and route issues to the right team for resolution (e.g., Marketing, Dev, IT).
• Build out and submit print orders for school deliverables to our print labs.
• Keep track of order status and provide updates throughout the lifetime of each job.
• Help resolve customer requests and issues sent over from the Customer Experience and Studio Experience teams, such as correction orders and delivery questions.
• Create print files from templates and perform photo retouching and layups in Photoshop.
• Work across multiple software platforms (we’ll teach you!).
• Communicate with other departments and external vendors to help keep production and delivery on track.
• Ask questions and escalate issues to the Lead Fulfillment Specialist when you need support.

Job description

CADY in Alpharetta, GA is seeking a Digital Production Specialist to ensure on-time, high-quality orders. You’ll review digital orders, troubleshoot issues, build print runs, and assist customers. You’ll gain hands‑on with Photoshop and learn to create print‑ready files from templates.

This entry-level role emphasizes detail, teamwork, and a willingness to learn. CADY trains you and supports growth in a fast-paced, mission-driven environment.