On-Site Customer Service Associate

Domino's; Denton (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's in Denton, TX is seeking a friendly Customer Service Representative for our 2317 W University Dr location. This part-time position requires responding to inquiries, handling orders, refunds, and exchanges, and maintaining knowledge of products and policies.

You will collaborate with other departments to ensure customer satisfaction, document interactions, and support continuous service quality in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in customer service software and basic computer skills.
• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions.
• Address and resolve customer complaints in a timely and professional manner.
• Process orders, refunds, and exchanges accurately.
• Maintain up-to-date knowledge of products, services, and company policies.
• Collaborate with other departments to ensure customer satisfaction.
• Document customer interactions and update customer records in our system.
• Identify and elevate complex issues to appropriate team members when necessary.
• Contribute to a positive team environment and support colleagues as needed.

Skills

Customer service

Communication

Multitasking

Problem solving

Attention to detail

Teamwork

CRM software

Basic computer skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's in Denton, TX is seeking a friendly Customer Service Representative for our 2317 W University Dr location. This part-time position requires responding to inquiries, handling orders, refunds, and exchanges, and maintaining knowledge of products and policies.

You will collaborate with other departments to ensure customer satisfaction, document interactions, and support continuous service quality in a fast-paced environment.