On Site - Care Coordinator

Hireology; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Interim HealthCare of Raleigh, North Carolina is looking for an On-Site Care Coordinator to join our home care team. You will communicate with clients, families, and healthcare providers, arrange referrals, and ensure HIPAA compliance while delivering compassionate, professional service.

Responsibilities include meeting with families, scheduling and documenting appointments, coordinating with the Director of Healthcare Services, monitoring client well-being, and maintaining accurate client

Qualifications

• Minimum 18 years of age.
• 2+ years experience in home care services.
• Leadership and/or sales experience preferred.
• Ability to communicate effectively in English.

Responsibilities

• Communicate professionally with clients, families, staff, and providers while HIPAA-compliant.
• Meet with families/residents to explain on-site services and referrals.
• Schedule, document appointments, and maintain client records.
• Monitor client well-being and coordinate resources as needed.
• Liaise with family, designees, and providers.
• Maintain the client’s personal health care record for on-site location.
• Complete tasks thoroughly, timely, and reliably.
• Access PHI as required and follow privacy rules.
• Perform other assignments as requested.

Skills

Home care experience

Leadership experience

Sales experience

English proficiency

Basic computer skills

Job description

On-Site Care Coordinator

Interim Healthcare of Raleigh, North Carolina

Company Overview:

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.

Essential Functions:

• Responsible for appropriate and professional communication with clients and their families, community staff/managers and other healthcare providers as required. This includes addressing any time sensitive information as well as complying with all HIPPA guidelines including confidentiality.
• Meet with families, caregivers, and residents as needed to: provide information regarding on-site service to assist with obtaining new referrals and referring to Director of Healthcare Services for follow up.
• Identification of resources to address client’s health, daily living, and safety needs. Performing administrative tasks associated with service to clients including scheduling, logging, documenting all appointments and services; provide information, notices and regular communications with clients, business partner and Director of Healthcare Services.
• Monitoring client well-being, recommending resources and solutions as appropriate. Setting up all client appointments.
• Liaison and coordination with family members, designees, and providers.
• Creating and maintaining the client’s personal health care record for on-site location.
• Fulfilling all tasks in a thorough, timely, and reliable manner.

• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
• Completes other assignments as requested and assigned.

Schedule:

• Monday through Friday
• Full-time

Minimum Education and Experience Requirements:

• 18 years of age or older.
• 2+ year experience in home care services.
• Previous leadership and sales experience preferred.

Knowledge, Skills and Abilities Required:

• Effectively reads and communicates in the English language.
• Basic computer skills.
• Minimum of 30 days of employment with Interim HealthCare.

InterimHealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ©2019 Interim HealthCare Inc.