On-Road Supervisor

UPS; Roswell (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

UPS is seeking an on-road Supervisor to lead and supervise delivery teams in the Roswell, GA area. You will oversee dispatch plans, monitor safety and performance metrics, and drive process improvements in daily operations.

Ideal candidates have a Bachelor’s degree or international equivalent, DOT certification, and a valid drivers license. The role requires flexibility with shifts and a focus on safety and team development.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Must be 21+ years old and have a valid, unrestricted drivers license.
• DOT certification and ability to pass a physical exam including a driving test.

Responsibilities

• Manage on-road staff to maximize efficiency and ensure safe, timely package delivery.
• Develop and implement work plans; monitor costs and schedule adherence.
• Conduct safety audits and ensure health and safety plan adherence.
• Coach and develop staff; conduct performance evaluations and address issues.

Skills

Leadership

People management

Safety compliance

Education

Bachelor's degree or international equivalent

Tools

Microsoft Word/Excel/Access/Outlook

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

• Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
• Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget
• Applies an understanding of policies and procedures to situations and operations in a business area
• Participates in the development and implementation of work process plans to maximize center proficiency and achieve business results
• Ensures implementation and maintenance of a comprehensive health and safety plan
• Conducts risk management and safety compliance audits
• Applies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives
• Maintains employee safety training and certifications
• Applies workforce planning knowledge to evaluate labor markets and devise strategies to attract talent
• Determines employee training needs to produce continuous development plans
• Provides feedback and support
• Conducts performance evaluations and resolve individual and group performance issues
• Supports a collaborative work environment through continuous communication and relationship building
• Applies legal, regulatory and safety compliance knowledge to reduce company risk
• Assesses, identifies, measures and monitors customer or business needs and trends
• Coaches and develops others using career development processes and tools

Preferences

• Bachelor's Degree (or internationally comparable degree)

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Employer will not sponsor a visa for this or future positions
• Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
• Must be at least 21 years of age
• Must have previous UPS Package car driving experience
• Ability to lift 70lbs/32 kgs
• Ability to work flexible shift hours, up to 5 days per week
• Working knowledge of Microsoft word, Excel, Access, and Outlook
• Must be DOT certified, and willing to take a physical exam, including a driving test
• Must have a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience
• Package Driving experience
• Active, unrestricted, non-revoked drivers license
• Able to get and maintain MEC (DOT physical)

Working hours: Monday through Friday or Tuesday through Saturday with flexible shift hours.

Job Grade: 20F

Deadline to Apply: September 17th, 2026.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.