ON DUTY SUPERVISOR - YAZOO CITY, MS

Ultipro; Yazoo City (MS); On-site; USD 45,000 - 75,000; Full time

Job summary

Pafford EMS in Yazoo City, MS, is seeking a Station Captain to supervise Advanced Life Support operations and field personnel. The role requires paramedic licensure, CPR/ACLS/PALS, and a strong EMS operations background.

You will lead field crews, coordinate with agencies, and ensure compliance with policies and quality standards. The position emphasizes disaster response readiness, incident investigations, mentoring staff, and maintaining equipment and supplies while upholding regulatory

Qualifications

• Must hold and maintain an unrestricted Paramedic license/certification.
• Must hold Station Captain designation.
• CPR for Health Care Provider, ACLS, and PALS certifications required.
• Strong knowledge of EMS operations and field supervision.
• Ability to work under pressure and meet deadlines with professional customer service.

Responsibilities

• Provide and direct Advanced Life Support to the ill and injured.
• Direct, monitor, communicate with and evaluate all field employees in his/her assigned area.
• Liaise with patients, public safety agencies, hospital personnel, and other system users.
• Ensure 100% of PCRs and field paperwork reconciled daily.
• Investigate incidents involving assigned units or personnel and file reports.
• Maintain staffing, equipment, and medical supplies for field units.
• Implement and enforce company policies and standards.
• Mentor employees and conduct performance reviews.
• Oversee mass casualty/disaster operations and attend scheduled meetings.

Skills

Leadership

Communication

EMT/Paramedic skills

Patient care

Problem solving

Education

High School Diploma or GED

Paramedic Licensure/Certification

CPR (Health Care Provider)

ACLS

PALS

Driver’s license

FEMA IS-800 & NIMS 700

CEVO or EVOC

Job description

• Provides and directs fast, efficient Advanced Life Support to the ill and injured.
• Direct, monitor, communicate with and evaluate all field employees in his/her assigned area.
• Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
• Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
• Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Provide staff counseling and guidance and information regarding PEMS operations.
• Promptly investigates incidents involving assigned units or personnel, including, filing of internal and external reports, and counseling staff.
• Ensure maintenance of adequate levels of staffing, equipment, and medical supplies for field units.
• Implement and enforce company policies and standards.
• Maintain communication with other agencies and departments.
• Serve on committees with other departments to set policies and generate ideas.
• Prepare reports and manages projects as assigned by Operations Manager or Director of Operations.
• Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
• Attend scheduled meetings as required by the Operation Manager.
• Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Aff, etc.)
• Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
• Responsible for adhering to all company policies and procedures.
• Direct PEMS resources during mass casualty/disaster operations.
• Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
• May prepare employee evaluations and field crew contact reports.
• Maintains strict compliance with all Pafford Policies & Procedures; all rules and regulations set forth by the state and federal programs;
• May perform related duties or task as assigned.
• Follow the 5 daily directives.

Education and/or Work Experience Requirements:

• High School Diploma or GED Required, Associates Degree or advanced degree preferred
• Must be Station Captain
• Must possess and maintain unrestricted Paramedic Licensure / Certification
• Must possess and maintain CPR for the Health Care Provider (AHA, ASHI, ECSI), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), unrestricted state driver’s license.
• Certification in CDC 100 & 200; 300 & 400 preferred but not required; FEMA IS-800; NIMS 700.
• Must have completed CEVO or EVOC
• Proficient knowledge of the street systems, addresses and physical layout of the area, and of the rescue equipment and the emergency medical equipment used in Advanced Life Support.
• Ability to perform technical medical skills with a high degree of accuracy;
• Ability to understand and effectively deals with emotional and medical needs of victims of injuries, acute illnesses, or psychological emergencies;
• Ability to maintain a professional and objective approach to the care of ill or injured persons;
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 150 lbs.
• Work may require sitting, near vision use for reading, computer use and technical procedures, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion.
• Must be able to talk, listen and speak clearly in person, on two-way radios and telephone.
• Must possess visual acuity to operate a computer terminal, operate a motor vehicle (day and night), and read.

Equal Employment Opportunity (EEO) Statement

Pafford EMS is an Equal Opportunity Employer. We are committed to providing a workplace that is free from discrimination and harassment. Employment decisions are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We encourage diversity in our workforce and strive to create an inclusive environment where all employees feel valued, respected, and supported.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.