On Call Spa Therapist

HOTEL CONTESSA; San Antonio (TX); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, Sick, and Holiday programs

Pet insurance

401(k) with matching

Hotel room discounts

Job summary

Hotel Contessa on the San Antonio River Walk seeks a qualified Massage Therapist to deliver body treatments and rituals, document client histories, and provide expert recommendations. You will greet guests, tailor treatments to needs, and maintain confidentiality and professional standards in a relaxed spa setting.

The role emphasizes guest experience, proper draping, and consistent cleanliness while promoting wellness benefits and ensuring compliance with safety protocols.

Qualifications

• Current state Massage Therapy License required.
• High school diploma or equivalent required.
• Minimum of two years of professional massage therapy experience preferred.
• In-depth knowledge of massage techniques, equipment, services, and products.
• Excellent customer service and ability to communicate with clients and staff.
• Ability to lift up to 50 lbs and stand/move for extended periods.

Responsibilities

• Greet guests in a professional, friendly manner.
• Select spa treatments after reviewing intake forms.
• Perform spa treatments within training and draping protocols.
• Complete accurate client intake notes in the system.
• Promote health benefits and discuss treatment frequency.
• Maintain client confidentiality and professional boundaries.
• Keep the treatment area clean and wear a pressed uniform.

Skills

Massage Therapy

Customer service

Confidentiality

Communication skills

Dexterity

Professional boundaries

Education

Massage Therapy License

High school diploma or equivalent

Tools

Spa Computer System

Job description

About UsAn intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? NoOverviewResponsible for performing all Massage Services (including Body Treatments and Rituals) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.Essential Duties and ResponsibilitiesGreet guests and members in a professional, friendly manner.Select the appropriate spa treatments based on the client’s needs after reviewing the client intake form with each guest.Perform spa treatments within the scope of training and utilizing draping protocols.Complete accurate and legible client intake notes.Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.Safeguard client information and confidentiality.Execute professional boundaries and do not engage in dual relationships with clients.Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and SkillsCurrent state Massage Therapy License required.High school diploma or equivalent required.Minimum of two years of professional massage therapy experience preferred.In-depth knowledge of current massage techniques, equipment, services, and products.Strong commitment to maintaining the highest level of confidentiality regarding guests and staff.Excellent customer service skills with the ability to communicate effectively with clients, spa management, fellow therapists, and sales staff.Ability to lift, bend, stoop, walk, and push carts weighing up to 50 lbs., with or without reasonable accommodation.Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.Ability to stand and move throughout the spa while continuously performing essential job functions, with or without reasonable accommodation.Strong verbal and written communication skills.Ability to adapt communication style to effectively interact with supervisors, coworkers, guests, and the public.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.