On-Call Server

KW PROPERTY MANAGEMENT AND CONSULTING; Fort Myers (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

KW PROPERTY MANAGEMENT AND CONSULTING is seeking an friendly server to describe the menu and daily specials, take orders, and relay them accurately to the kitchen for timely service. You will ensure guests have everything they need to enjoy their meal.

The role requires prior server experience, the ability to serve alcohol legally, and a high school diploma or food safety training. You will work with hosts, bartenders, cooks and runners in a fast-paced restaurant environment, including weekends.

Qualifications

• Must have prior server experience.
• Must be of legal age to serve alcohol (state regulations).
• Ability to follow sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Responsibilities

• Describe the menu and daily specials to customers.
• Take orders and report them accurately to the kitchen.
• Serve food in a timely manner and ensure customers have everything they need.
• Calculate the bill and process payments efficiently.
• Collaborate with hosts, bartenders, cooks and runners to ensure a pleasant dining experience.
• Handle complaints with a positive attitude.

Skills

Customer service

Communication skills

Memory

Teamwork

Cash handling

Education

High school diploma or food safety training

Job description

With a genuinely friendly customer service attitude, describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill and ensure customers have everything they need to enjoy their meal.

Duties And Essential Functions

• Maintain helpful and service-oriented customer service approach at all time
• Present menus and help customers select food and beverage choices
• Clearly communicate menu items and daily specials to diners
• Make recommendations to customers and answer questions regarding menu items
• Listen intently to the customer’s order and accurately communicate orders to chefs for preparation
• Possess a good memory to clearly convey ingredients from menu items and food and drink specials
• Deliver food on time to customers
• Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
• Set up tables before during and after the shift to prepare for the next diners
• Deal with complaints or problems with a positive attitude
• Use professional language at all times with customers
• Accurately calculate bills, present check to customer and process payment method expeditiously

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Typically, fast paced and sometimes chaotic dining room experience, especially during the busiest hours.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 20 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Required Education And Experience

• Must be of legal age according to state regulations to serve alcohol.
• Prior server experience.
• Ability to follow all sanitation procedures
• Ability to work in a team atmosphere
• High school diploma or food safety training

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.