On-Call Residential Officer - Temporary

State of Iowa - Executive Branch; Ottumwa (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Iowa Department of Corrections seeks a Residential Officer to support reentry efforts, operating in a 24-hour community-based facility. You will engage in direct service with clients, performing security checks, and transporting individuals as needed, under supervision.

You will use motivational interviewing and cognitive behavioral strategies to facilitate positive changes while aligning with case-management plans.

Qualifications

• Requires high school diploma or GED or equivalent.
• Ability to communicate clearly and build trust with clients.
• Comfort with high-contact interactions in a corrections setting.

Responsibilities

• Perform facility security checks and searches.
• Transport clients within the community.
• Observe and assess client behaviors to support programming.
• Collaborate with case managers to help clients achieve goals.
• Apply behavior-change techniques and respond to emergencies.

Skills

Communication skills

Relationship building

Observation and assessment

Emergency response awareness

Education

High school diploma or GED

Job description

Job Description

Are you passionate about making a positive impact in your community? Do you thrive in dynamic and demanding situations? If so, we have an exciting opportunity for you to become a key player in preparing clients for successful reentry into society as a Residential Officer at the Iowa Department of Corrections.

This is a temporary non-merit position.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.

We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.

Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.

Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life-saving measures.

We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

Minimum Qualification Requirements

Graduation from high school, GED, or equivalency.