On-Call Resident-Focused Maintenance Technician

The Annex Group; Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Annex Management Group is seeking a Maintenance Technician to join our team. The role focuses on delivering excellent resident experiences, maintaining curb appeal, and supporting maintenance operations with a customer-first approach.

Candidates should have 1–2 years of related maintenance experience, basic electrical, plumbing, and carpentry skills, and a valid U.S. driver’s license. A strong work ethic and independent work style are highly valued.

Qualifications

• 1–2 years of maintenance experience required.
• Basic knowledge of electrical, plumbing, carpentry.
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives.
• Strong work ethic with demonstrated desire to learn and grow with a growing company.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Execute upkeep to maintain property appearance and curb appeal.
• Support maintenance operations and continuous improvement of the community.
• Assist with requisition of materials and supplies for maintenance projects.
• Conduct required inspections and perform plumbing, electrical, and carpentry tasks.
• Follow health and safety guidelines and participate in on-call duties.

Skills

MS Office

Electrical basics

Plumbing basics

Carpentry basics

Tools

Driver's license

Job description

Description

POSITION OVERVIEW:

The Annex Management Group is seeking a Maintenance Technician. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Maintenance Technician is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and codes.

ESSENTIAL DUTIES:

Include but are not necessarily limited to the following:

• Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Adhere to company policies and standard operating procedures.
• Support the Maintenance Supervisor with oversight of maintenance operations and continuous improvement of the community.
• Assist the Maintenance Supervisor with the requisition of materials and supplies, such as replacement parts, equipment, tools, and capital improvement projects.
• Conduct all required inspections in accordance with the standard operating procedure and preventative maintenance policies.
• Plumbing, electrical and carpentry duties.
• Follow required health and safety guidelines.
• Participation in the on call as scheduled by management for after hour emergencies.
• Other duties as assigned.

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1-2 years related experience in a maintenance position required.
• Basic knowledge of electrical, plumbing, carpentry, and basic maintenance skills
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have a valid U.S. driver’s license

TECHNICAL/COMPUTER SKILLS:

• Working knowledge of MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area
• Ability to frequently lift or move 20 to 70pounds, regularly, more on occasion
• Ability to often move appliances and heavy machinery correctly and safely
• Ability to frequently walk steps and climb ladders
• Frequent walking throughout the community

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normally works in an environment with moderate or loud noise.
• Occasionally must work in outdoor weather conditions.
• Rarely must work in wet or humid conditions, near moving mechanical parts, high/precarious places, around fumes/airborne particles/toxic or caustic chemicals and near risk of electrical shock.
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately confidential