On-call Receptionist

St. Paul's Senior Services; San Diego (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Flexible scheduling

Education reimbursement - up to $3,000

Flexible vacation time - 17 days

Paid sick time

Job summary

St. Paul’s Manor in Bankers Hill, San Diego, seeks an on-call receptionist to join our 24/7 senior living team. This as-needed position requires compassionate, professional interaction with residents, staff and visitors, with shifts including morning, evening and overnight blocks.

CPR and First Aid certification are required. Responsibilities include monitoring security systems, handling resident service requests, and coordinating with Facilities Manager on emergencies and access control.

Qualifications

• Must be at least 18 years old with strong communication skills.
• Must be fluent in English and able to interact calmly with staff, visitors and residents.
• CPR & First Aid certification required.
• Experience in customer service or public interaction preferred.
• Able to operate facility security and communication systems.

Responsibilities

• Monitor security doors and gates and maintain building security at all times.
• Interact with staff and implement security instructions from the Facilities Manager.
• Understand and operate emergency alarm and intercom systems.
• Conduct training on alarms and communications when required.
• Handle requests for service, repairs, and emergency assistance from residents.

Skills

Communication skills

Fluent English

Calm under pressure

Customer service

Professional image

Telephone systems

Intercoms

CCTV security systems

Education

High school diploma

CPR & First Aid certification

Tools

Telephone systems

Intercoms

Door opening systems

CCTV security systems

Fire panels

Job description

St. Paul's Manor - Bankers Hill, 2635 SECOND AVENUE, SAN DIEGO, California, United States of America

Job Description

Posted Thursday, August 20, 2026 at 10:00 AM

Connect with the Greatest Generation and join us at St. Paul's! You will be able to make a difference in the lives of countless seniors by providing comfort and life-changing experiences every single day. Our team is looking for compassionate, caring and considerate companions to become angels for San Diego's residents and participants in the best years of their lives!

We are a 24/7 Senior Living Facility currently seeking a professional and friendly On-Call Receptionist to join our team. This is an as-needed position with flexible scheduling. Must have CPR and First Aid certification.

Shifts may include:

AM Shift: 7:00 AM – 3:00 PM

PM Shift: 3:00 PM – 11:00 PM

NOC Shift: 11:00 PM – 7:00 AM

Job Summary: Responsible for all reception desk functions necessary to ensure the service and safety of all residents and employees in the facility. All responsibilities are to be done in a professional, courteous and conscientious manner. Position is a key and highly visible one in the St. Paul's safety and security process.

Essential Duties and Responsibilities:

• Monitors all security doors and gates leading into facility and garage. Maintain security of building at all times.
• Interacts with, receives and implements security instructions from the Facilities Manager.
• Understands fully all emergency and security alarm systems, all intercom systems and telephone systems at ALL St. Paul's facilities.
• Attends all training, where required, of all emergency alarm and communication systems.
• Where appropriate and requested, coordinates training of other staff on emergency alarms and communications systems.
• Understands fully and utilizes, as required, all emergency telephone, pager and disaster contact lists, policies and procedures.
• Ensures "Radio Contact" at all time between Manor and Villa, and with CCC at times CCC is open.
• Knows and understands radio equipment and its use, especially when there may be a power failure and the telephone systems are not working.
• Performs "radio checks" with other facilities and with security personnel during day and evening periods.
• Reports problems to the Facilities Manager at earliest possible time.
• Processes requests made by residents for service, repairs, food trays, and emergency help

Minimum Qualifications:

• Must be at least 18 years of age and possess good communication skills, both verbal and written.
• Must be able to speak fluently in English. Able to interact with staff, visitors and residents in a calm and professional manner, both in person and by telephone.
• Must be able to deal with emergency and stressful situations in a positive and calming manner.
• Must enjoy contact with and have compassion for seniors.
• Must present self well dressed, neat and well groomed.
• Must be able to promote a positive and professional image of St. Paul's at all times. Must be capable of using good judgment and acting independently with no or little supervision.
• Must be able to operate telephone systems, intercoms, door opening systems and sort postal deliveries as needed.
• Must be able to fully understand and operate facility fire panels and CCTV security systems.

Education and/or Experience:

• Position requires a high school diploma or its equivalency.
• Experience in a field requiring contact with the public highly desired.
• Must have and maintain a current CPR & First Aid certification
• Flexible Vacation Time - 17 days!
• Paid Sick Time
• Education reimbursement - up to $3,000 a year!
• Qualified Public Student Loan Forgiveness (PSLF) employer
• 403(b) with match
• Child care available
• Upward mobility!

You Make Us Who We Are!

At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!

St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.

YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.

St. Paul’s Senior Services is an Equal Opportunity Employer

St. Paul's Manor - Bankers Hill, 2635 SECOND AVENUE, SAN DIEGO, California, United States of America