On-Call PRN Clinical Supervisor - Response Services

NeuroFlow; United States; Remote; USD 83,000 - 124,000; Part time

Job summary

NeuroFlow is seeking a mental health on-call PRN clinical supervisor to lead crisis services and oversee a team. You will supervise direct staff, ensure quality care, and coordinate crisis responses using tech-enabled workflows.

You’ll need a Master’s degree and an independent clinical license, with 5+ years in behavioral health and comfort with remote work. This role emphasizes rapid decision-making and strong communication across platforms.

Qualifications

• Master’s degree in psychology, nursing, social work, or related field.
• Independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT) required.
• 5+ years of behavioral health experience.
• Experience with adolescents preferred.
• Strong written and verbal communication, professional and organized.

Responsibilities

• On-Call PRN Clinical Supervisors must manage risk by developing and overseeing emergency and crisis support processes.
• Consult and provide direction to staff in crisis situations and be available for immediate support during on-call hours.
• Cover Response Services for staff performing suicide assessments and identify workflow improvements.
• Ensure adherence to high-quality service delivery, review assessments and coordinate referrals.

Skills

Build rapport

Technology proficiency

Mac OS familiarity

Professional communication

Education

Master’s degree in psychology, nursing, social work, or related field

Tools

Mac OS

Job description

How You Will Help:

We’re looking for a mental health on-call PRN clinical supervisor with a background in delivering crisis mental health services. You will manage direct patient services using innovative technology while also ensuring adherence to the highest quality service delivery of your team of direct reports.

Responsibilities:

On-Call PRN Clinical Supervisors must demonstrate the ability to:

80% - Manage risk by developing and overseeing emergency and crisis support processes:

• Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases.
• Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis
• Be available to cover Response Services for staff performing a suicide assessment
• Identify areas for workflow improvement and work collaboratively to improve service delivery.

20% - Ensure adherence to the highest quality service delivery:

• Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals
• Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process.
• Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients.
• Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift.

This position requires on-call coverage that can include weekdays, weekends and holidays.

The hours for this position are between 9am - 8pm ET. Shifts include 9am-2:30pm, 2:30pm-8pm, 9am-5pm, and/or 9am-8pm depending on need.

About You:

• You have at least a Master’s degree in psychology, nursing, social work, or related field
• You have an independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT)
• You have 5+ years of behavioral health experience
• You have experience with adolescents (preferred)
• You are professional and organized in both written and verbal communication
• You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges.
• You are passionate about using technology and innovation to improve access to behavioral health services
• You have strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice
• Strong organizational and technological proficiency, including the ability to simultaneously navigate multiple applications, document in real time, and maintain clinical focus while conducting suicide risk assessments.
• You have experience working on Mac or are eager to learn it as your primary operating system.

On-Call PRN Clinical Supervisors are expected to cover at least 2 holidays per year and 2 weekend shifts a month.

This role can be performed remotely or in person, and is open to candidates in most US states. Due to state registration and compliance requirements, NeuroFlow cannot currently employ candidates based in Hawaii, Oregon, New Mexico, or North Dakota, whether at the time of application, offer, or start date.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

_ *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. _

As a HIPAA compliant organization

All team members shall:

1. Act in accordance with NeuroFlow’s Information Security Policies.
2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
3. Report security events or other risks to the organization
4. Execute organizational security processes or activities
5. Perform security responsibilities that defined and communicated for their role
6. Be responsible for their actions regarding the security of organization