On-Call IT Technician - PC, Mac & Desktop Support - Tucson, AZ

Geeks on Site

Oro Valley (AZ)

On-site

USD 55,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Gas reimbursement

Flexible schedule

1099 contractor

Job summary

Geeks on Site is seeking an On-Call IT Technician for onsite PC/Mac support in Tucson, AZ. This is a 1099 independent contractor role; you must provide your own tools and have reliable transportation.

Responsibilities include diagnosing hardware/software issues, boot repairs, and system tune-ups for residential and small business clients. You will work onsite with Windows and Mac devices, resetting passwords and assisting with connectivity problems.

Qualifications

2+ years of experience in PC/Mac repair and IT support.
Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
Must own necessary tools and a reliable vehicle.

Responsibilities

Diagnose and repair hardware and software issues on Windows and Mac devices.
Resolve boot errors and OS issues.
Perform full clean-ups and tune-ups for slow systems.
Assist clients with account access and Windows password resets.
Provide onsite support for residential and small business clients.
Document service visits and escalate complex issues when needed.

Tools

Bootable USB drive

Windows installation media

Screwdriver set

Job description

On-Call IT Technician - PC, Mac & Desktop Support - Tucson, AZ

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About the Role:

Location:

Multiple U.S. Cities (Onsite Support)

About the Role:

We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting. You'll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs.

This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently.

Key Responsibilities:

Diagnose and repair hardware and software issues on Windows and Mac devices.
Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues).
Perform full clean-ups and tune-ups for slow or unresponsive systems.
Reset Windows passwords and assist clients with account access issues.
Assist with internet connectivity issues (wired and wireless).
Replace internal components like fans, hard drives, or RAM.
Reinstall or repair operating systems using USB or disk media.
Add shortcuts or tools (e.g., remote support access) as instructed.
Provide basic training or walkthroughs to clients post-service.
Document your service visit and escalate complex issues when needed

Requirements

2+ years of experience in PC/Mac repair and IT support.
Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
Ability to work with limited instructions and troubleshoot independently.
Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.).
Reliable vehicle and valid driver's license.
Strong communication and customer service skills.
Comfort working with clients in residential or office settings

Benefits

Pay: $40-$45/hour on-site
Gas reimbursement for travel over 20 miles (one way)
Flexible schedule — accept jobs when available
Part-time 1099 contractor role

Note: This is a 1099 independent contractor role. You'll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.

Seniority level