On-Call IT Field Technician - Jackson, TN- Hiring NOW

Geeks on Site

Jackson (TN)

Remote

USD 48,216

Part time

14 days+

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Benefits offered by this job

$35 per hour for on-site time

Flexible scheduling

Continuous job offers

Support team available

Job summary

A leading IT support company is seeking an On-Call IT Field Technician to provide PC, Mac, printer, and scanner support. The technician will work flexibly, accepting jobs based on availability across multiple U.S. cities. Responsibilities include diagnosing hardware/software issues and troubleshooting network connections. Ideal candidates should have 2+ years of field experience, knowledge of various printer brands, and possess personal tools for repair. Competitive pay of $35/hour is offered for on-site service.

Qualifications

2+ years of field IT support experience, including computer and printer work.
Familiarity with common printer brands like Canon and HP.
Knowledge of troubleshooting error codes and boot issues.

Responsibilities

Diagnose and repair hardware/software issues on Windows and macOS systems.
Set up or troubleshoot Wi-Fi and wired internet connections.
Document service visits and escalate complex issues as needed.

Skills

Field IT support experience

Troubleshooting both Windows and macOS

Printer configuration

Network troubleshooting

Tools

Tools for PC and printer repair

Bootable USB

Job description

Overview

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Location: Multiple U.S. Cities (Local, Onsite Support)
Job Type: Independent Contractor (1099)
Pay: $35/hour (on-site)
Schedule: Flexible - You accept jobs based on your availability

Important Note

This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.

About Geeks On Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About The Role

We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Responsibilities

Diagnose and repair hardware/software issues on Windows and macOS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed

Qualifications

2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and macOS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor

Benefits

$35 per hour for on-site time
Flexible scheduling — accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely

What To Expect After You Apply