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Job summary
A tech support company is seeking an experienced On-Call IT Field Technician to provide support for both residential and small business clients. Applicants must have strong troubleshooting skills for Windows and macOS, along with experience in network configurations and printer setups. This role offers flexibility with a pay rate of $35 per hour and the option to choose jobs based on personal availability. Candidates should have valid transportation and own required tools for the job.
Qualifications
2+ years of experience in IT support or field service.
Strong networking and diagnostic skills.
Reliable transportation and valid driver's license.
Ability to work independently and provide professional customer service.
Ability to lift up to 50 lbs.
Own required tools.
Responsibilities
Troubleshoot and repair Windows and macOS issues.
Resolve WiFi, router, and wired network problems.
Install and configure printers and scanners.
Replace or upgrade hardware components.
Document work and communicate clearly with customers.
Install and support POS systems.
Perform outdoor TV mounting and basic AV setup.
Skills
Troubleshooting Windows and macOS issues
Networking support
Customer service
Printer configuration
Hardware upgrades
Tools
Laptop
Drill
Screwdrivers
Cable tester
RJ45 tools
Job description
A tech support company is seeking an experienced On-Call IT Field Technician to provide support for both residential and small business clients. Applicants must have strong troubleshooting skills for Windows and macOS, along with experience in network configurations and printer setups. This role offers flexibility with a pay rate of $35 per hour and the option to choose jobs based on personal availability. Candidates should have valid transportation and own required tools for the job.