On Call Food & Beverage Attendant

Pyramid Burlington Management; Cambridge (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Pyramid Global Hospitality, proudly featuring The Kendall Hotel in Cambridge, MA, seeks an enthusiastic hospitality teammate to deliver warm guest experiences in a historic setting. You will greet guests, serve beverages and meals, and help maintain dining areas with a focus on cleanliness and efficiency.

Education includes a bachelor’s degree in Hospitality or related field, with 1+ year of F&B guest experience preferred.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration, Accounting or related major (preferred).
• 1+ years of related Food & Beverage guest experience, hospitality preferred.

Responsibilities

• Greet guests immediately with a friendly and sincere welcome.
• Greet and serve customers in a friendly, professional manner.
• Take food and beverage out to the buffet accurately and efficiently for replenishing.
• Deliver meals and drinks to tables or guests in designated areas.
• Maintain cleanliness of tables, counters, and service areas.
• Set up and clear dining areas before and after service.
• Restock supplies and assist in inventory control.
• Operate point-of-sale (POS) systems and handle payments.
• Follow hygiene, safety, and quality control standards.
• Communicate with kitchen and bar staff to ensure timely service.
• Support other team members to keep service running smoothly.

Skills

Strong communication

People skills

Multitasking ability

Professional appearance

Education

Bachelor's degree in Hospitality, Business Administration, Accounting or related major

Tools

POS systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Kendall Hotel, an iconic landmark nestled in the innovative Kendall Square neighborhood of Cambridge, Massachusetts. Proudly part of the Pyramid Global Hospitality portfolio, our hotel offers 73 distinctive guest rooms and 1,000 sq ft of meeting space. More than just a place to stay, The Kendall seamlessly combines historic charm with modern amenities, providing a unique backdrop for both leisure and business travelers. Situated alongside MIT and major tech firms, The Kendall is a beacon of preserved history amidst the technological hub of Kendall Square. With its Queen Anne‑style architecture and status as one of the area’s only 19th‑century buildings, The Kendall pays homage to the independence and innovation of the Black Sheep. As a member of Historic Hotels of America and listed on the National Register of Historic Places, our hotel offers guests a truly immersive experience in Cambridge’s rich heritage. Join us at The Kendall Hotel, where your career journey is guided by an exceptional People First Culture. Here, you’re not just part of a professional team; you’re a steward of history in a dynamic and forward‑thinking neighborhood. With its blend of historic significance and modern conveniences, The Kendall Hotel provides a unique setting for personal and professional growth. Welcome to a professional environment within Pyramid Global Hospitality that celebrates the rich heritage and innovation of The Kendall Hotel!

What you will have an opportunity to do:

Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, Accounting and or related major or equivalent experience is preferred.

Experience: Must have at least one (1) or more years of related Food & beverage guest experience, with experience in Hospitality preferred.

KEY RESPONSIBILITIES

• Greet guests immediately with a friendly and sincere welcome.
• Greet and serve customers in a friendly, professional manner
• Take food and beverage out to the buffet accurately and efficiently for replenishing
• Deliver meals and drinks to tables or guests in designated areas
• Maintain cleanliness of tables, counters, and service areas
• Set up and clear dining areas before and after service
• Restock supplies and assist in inventory control
• Operate point‑of‑sale (POS) systems and handle payments
• Follow hygiene, safety, and quality control standards
• Communicate with kitchen and bar staff to ensure timely service
• Support other team members to keep service running smoothly

JOB QUALIFICATIONS

• Previous experience in hospitality or customer service (preferred)
• Strong communication and people skills
• Ability to multitask and stay calm under pressure
• Good personal presentation and hygiene
• Willingness to work flexible hours, including weekends and holidays
• Must be able to lift up to 15lbs + on a regular and continuous basis.

Compensation:

$27.00 - $27.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are