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ICF is a global advisory and technology services company delivering public sector digital services. In this role you will support two cross-functional delivery teams, coordinating roadmaps, releases, and client priorities.
You’ll refine intake, Agile ceremonies, and governance, while partnering with stakeholders to ensure quality, accessibility, and timely outcomes on mission-critical programs.
You’ll work as the primary point of delivery alongside a cross-functional team of engineers, UX designers and researchers, business analysts, product managers, analytics specialists, content strategists, and accessibility experts. We partner closely with state and federal stakeholders to deliver, enhance, and continuously improve public-facing websites and digital services. Working collaboratively, we bring together strategy, design, and delivery to create holistic, user-centered solutions that meet mission needs, comply with accessibility standards, and drive measurable outcomes.
In this individual contributor role, you will support the planning and execution of work for two cross-functional delivery teams focused on modernizing existing state and federal digital services and websites that support high-impact public programs. You’ll work closely with team members and clients to help prioritize deliverables based on agreed-upon roadmaps, coordinate releases, track dependencies, and ensure work stays aligned to timelines and desired outcomes. You’ll partner with a diverse set of stakeholders and decision makers to maintain clarity, momentum, and transparency throughout delivery.
A key part of the work is strengthening how teams operate: refining intake and prioritization, improving Agile ceremonies and ways of working, clarifying roles and decision paths, and establishing repeatable processes for quality, accessibility, and continuous improvement. If you enjoy complex, mission-driven work where thoughtful collaboration and steady delivery discipline make a visible difference, this is a great opportunity to grow and lead.
_ *** As an on-call with our team, you might work zero to 30 hours per week, depending on our workload. _
PMP certification
Understanding of human-centered design principles and integrating design
Demonstrated experience with the software development cycle including working with cross disciplinary teams, including UX and engineering
Ability to provide technical strategic guidance to the customer and project team.
Experience launching digital solutions, including ongoing analysis and continuous product improvements.
Experience managing budgets and resource allocation.
Working knowledge of the technical software development process, Agile delivery methods including Agile Scrum and/or Kanban
Proficiency working with JIRA and Confluence.
Team player with excellent problem-solving and consensus-building skills.
Experience working with state and Federal government
Experience working with Drupal or other open source applications
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.comfor assistance.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$89,649.00 - $152,404.00
Nationwide Remote Office (US99)